Client Banking & Relationship Advisor

National Black MBA Association; California, Northern (MO, KY); Hybrid; USD 34,000 - 37,000; Full time

Job summary

Bank of America is hiring for a frontline client associate role in our Agoura, CA center. You will engage clients in the lobby, educate on mobile/online banking and ATM usage, and process cash transactions with accuracy. You will build relationships and connect clients to financial solutions that meet their needs.

The role requires strong communication, customer focus, Spanish language ability, and a commitment to service excellence. Weekend or extended hours may be required.

Qualifications

• High School education or equivalent required.
• Bold customer-service attitude with a focus on client needs.
• Spanish language proficiency required.

Responsibilities

• Engages clients in lobby and educates on self-service resources.
• Processes cash transactions accurately and efficiently.
• Grows client relationships and connects clients to solutions.

Skills

Customer focus

Relationship building

Communication skills

Sales-oriented

Problem solving

Time management

Self-service knowledge

Spanish language

Adaptability

Team collaboration

Education

High School Diploma / GED / Secondary School or equivalent

Tools

ATM & online banking basics

Job description

Bank of America is hiring for a frontline client associate role in our Agoura, CA center. You will engage clients in the lobby, educate on mobile/online banking and ATM usage, and process cash transactions with accuracy. You will build relationships and connect clients to financial solutions that meet their needs.

The role requires strong communication, customer focus, Spanish language ability, and a commitment to service excellence. Weekend or extended hours may be required.