Client Banking Associate – Growth & Relationships

TD Bank, N.A.; Concord (NH); On-site; USD 63,039,000 - 79,515,000; Full time

Job summary

TD Bank, N.A. in Concord, NH is hiring for a client-focused role in Personal & Commercial Banking. The position emphasizes delivering everyday banking, managing account needs, and guiding clients toward suitable financial solutions while adhering to risk and regulatory standards.

As a hospitality ambassador, you will greet clients, manage flow, and provide accurate, high-touch service. The job requires strong communication, multitasking, and the ability to work varied hours.

Qualifications

• High school diploma or GED.
• 1+ years demonstrated experience working with clients.
• Teller or cash-handling experience in a client facing/financial institution preferred.
• Ability to work during operating hours to include evenings, weekends and holidays as scheduled.
• Strong organization skills to handle multiple tasks in a fast-paced environment.
• Excellent communication skills with ability to be concise, clear and consistent.
• Proficient in Microsoft Office; Notary license preferred.

Responsibilities

• Orchestrates the overall client experience by effectively managing client flow (in-person and phone).
• Serves as a hospitality ambassador for the financial center, delivering consistent, relationship-driven client experiences.
• Creates personalized, client-first interactions that build trust and deepen relationships.
• Educates clients on banking products, services, and digital capabilities to enhance convenience and financial well-being.
• Engages clients with proactive outreach and referrals to specialists to achieve financial goals.

Skills

Communication skills

Organization skills

Problem solving

Time management

Independent work

Notary license

Education

High school diploma or GED

Tools

Microsoft Office

Job description

TD Bank, N.A. in Concord, NH is hiring for a client-focused role in Personal & Commercial Banking. The position emphasizes delivering everyday banking, managing account needs, and guiding clients toward suitable financial solutions while adhering to risk and regulatory standards.

As a hospitality ambassador, you will greet clients, manage flow, and provide accurate, high-touch service. The job requires strong communication, multitasking, and the ability to work varied hours.