Client Banking Advisor: Welcoming Service & Tech-Savvy

JPMorganChase; Oakland (CA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health care coverage

Retirement savings plan

Job summary

JPMorganChase in Oakland seeks an Associate Banker to greet clients, open accounts, and provide friendly service using Chase Mobile App and other digital tools. You will build trusted relationships while explaining products to help clients reach their financial goals.

You will collaborate with the branch team to ensure a seamless client experience, comply with regulatory requirements, and support daily operations in a fast-paced banking environment.

Qualifications

• Ability to put clients first and deliver attentive service.
• Strong relationship-building and genuine care during interactions.
• Clear and polite communication to understand and help clients.
• Ability to resolve client issues with attention to detail.
• Collaborative teamwork to deliver seamless service.
• Quickly learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed expectations by servicing accounts and opening new accounts.
• Educate clients on day-to-day banking and digital self-service options.
• Build trust by listening, asking questions, and sharing solutions with the team.
• Support branch operations and adhere to bank policies.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Adaptability

Education

High school diploma or GED

Job description

JPMorganChase in Oakland seeks an Associate Banker to greet clients, open accounts, and provide friendly service using Chase Mobile App and other digital tools. You will build trusted relationships while explaining products to help clients reach their financial goals.

You will collaborate with the branch team to ensure a seamless client experience, comply with regulatory requirements, and support daily operations in a fast-paced banking environment.