Client Banking Advisor | Teller & Relationship Builder

Fidelity Bank; New Orleans (LA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Paid Time Off

Health Insurance

401(k) with matching

Tuition Reimbursement

Job summary

Fidelity Bank in New Orleans, LA, is seeking a Financial Center Representative to perform teller transactions and banking duties with a focus on exceptional client service and referrals. The role supports balance, reconciliation, and daily operations while maintaining regulatory compliance.

The position requires a GED or high school diploma and cash handling experience; familiarity with Microsoft Office is preferred. This role offers growth, training, and a community-focused work culture.

Qualifications

• GED or High school diploma.
• 1 year cash handling experience in a financial institution or retail environment.
• Ability to travel across company footprint as needed.
• Proficient in Microsoft Office Suite to include Word, Outlook, Teams
• Developed cognitive skills: problem solving, judgement, organization, planning.
• Developed interpersonal skills: communication, resilience, collaboration, client focus.

Responsibilities

• Perform teller transactions.
• Balance cash drawer and report discrepancies to supervisor.
• Assist with vault/ATM balancing and cash shipments.
• Open new accounts and handle client maintenance requests.
• Cross-sell Fidelity products and meet referral goals.
• Engage with clients to build relationships and provide banking services.
• Maintain accurate reports and assist with branch appearance and housekeeping.
• Adhere to bank policies and procedures and complete required training.

Skills

Cash handling

Customer service

Sales skills

Communication

Problem solving

Attention to detail

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Fidelity Bank in New Orleans, LA, is seeking a Financial Center Representative to perform teller transactions and banking duties with a focus on exceptional client service and referrals. The role supports balance, reconciliation, and daily operations while maintaining regulatory compliance.

The position requires a GED or high school diploma and cash handling experience; familiarity with Microsoft Office is preferred. This role offers growth, training, and a community-focused work culture.