Client Associate/Registered Client Associate

RBC Capital Markets, LLC

Westlake (OH)

On-site

USD 40,000 - 70,000

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Benefits offered by this job

401(k) matching

Health insurance

Paid time off

Job summary

RBC Wealth Management is seeking a Client Associate/Registered Client Associate in Westlake, OH to support financial advisors and clients. You will manage onboarding, documentation, and client inquiries in a fast-paced, collaborative environment.

Responsibilities include handling transfers, trades, and account maintenance while upholding compliance and security standards. The role emphasizes strong communication and client service in a salaried, 40-hour workweek.

Qualifications

Bachelor's degree or job-related experience.
Strong verbal and written communication skills.
Attention to detail and client-service mindset.
Ability to adapt to a changing business and technology environment.

Responsibilities

Build and maintain professional relationships with clients and advisors.
Answer account questions and handle inquiries; escalate to advisors when needed.
Obtain and maintain necessary account documentation for compliance.
Facilitate transfers and trades, process checks, wires, and ACHs.
Maintain confidentiality per RBC's Code of Conduct.

Skills

Verbal communication

Written communication

Client service

Attention to detail

Adaptability

Education

Bachelor's degree or job-related experience

Job description

Job Description

Embrace RBC Wealth Management's core values and inclusive culture as an integral part of our branch serving financial advisors and our clients.

As a Client Associate/Registered Client Associate, become a trusted resource to our clients, advisors and branch. Use your administrative and operational skills to help our advisors manage and grow their business. Demonstrate a client first approach as you meet compliance standards, research and resolve problems, onboard new accounts, process and maintain account records, implement technology changes and prepare correspondence in a fast paced, professional and collaborative environment.

At RBC Wealth Management, your career progression matters to us. We offer training, development and learning resources so you continue to grow your career in a way that matters to you.

What will you do?

Build and maintain professional relationships with clients by assisting them and answering account questions.
Take initiative to handle account inquiries and customer needs and elevate to financial advisors when appropriate.
Adhere to compliance standards by obtaining and maintaining appropriate account documentation and communicating with clients about items needed.
Facilitate the transfer of funds and securities, complete trades in client accounts, and process checks, wires and ACHs in a timely manner.
Maintain confidentiality in accordance with RBC's Code of Conduct.

What do you need to succeed?

Must-have

Bachelor's degree or job-related experience
Strong soft skills including verbal and written communication, people, organizational, and client service skills
Attention to detail coupled with the mindset of how you can make advisors more efficient and effective
Series 7 and 66 (or 63/65) licenses or willingness to get licensed within 12 months of hire
Ability to adapt to a rapidly changing business and technology environment

Nice-to-have

Current FINRA registrations
Financial services experience

What's in it for you?

A comprehensive Total Rewards Program including competitive compensation and flexible benefits, such as 401(k) program with company-matching contributions, health, dental, vision, life, disability insurance, and paid-time off.
Leaders who support your development through coaching and management opportunities.
Ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high-performing team.
Opportunities to do challenging work.
Opportunities to build close relationships with clients.

The expected salary range for the Registered Client Associate role is $45,000 - $70,000 and the Client Associate role is $40,000 - $60,000, depending on your experience, skills, and registration status, market conditions and business needs.

You have the potential to earn more through RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.

Job Skills