Registered Client Associate/Client Associate

RBC Capital Markets, LLC; Baltimore (MD); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k) program with company-matching contributions

Health insurance

Paid-time off

Job summary

RBC Capital Markets, LLC is seeking a Client Associate/Registered Client Associate in Baltimore, MD. This role involves supporting financial advisors and clients through administrative and operational tasks while adhering to compliance standards.

Candidates should have a Bachelor's degree or equivalent experience, strong communication skills, and a willingness to obtain necessary licenses. The position offers a competitive compensation package and the chance to progress within the firm.

Qualifications

• Must possess strong verbal and written communication skills.
• Attention to detail and organizational skills are essential.
• Willingness to obtain Series 7 and 66 licenses within 12 months.

Responsibilities

• Assist clients by answering account questions and inquiries.
• Process checks, wires, and ACH transactions in a timely manner.
• Maintain compliance standards with appropriate documentation.

Skills

Customer Service

Data Entry

Time Management

Teamwork

Interpersonal Relationships

Education

Bachelor's degree or job-related experience

Job description

Overview

Embrace RBC Wealth Management's core values and inclusive culture as an integral part of our branch serving financial advisors and our clients. As a Client Associate/Registered Client Associate, become a trusted resource to our clients, advisors and branch. Use your administrative and operational skills to help our advisors manage and grow their business. Demonstrate a client first approach as you meet compliance standards, research and resolve problems, onboard new accounts, process and maintain account records, implement technology changes and prepare correspondence in a fast paced, professional and collaborative environment.

At RBC Wealth Management, your career progression matters to us. We offer training, development and learning resources so you continue to grow your career in a way that matters to you.

Responsibilities

• Build and maintain professional relationships with clients by assisting them and answering account questions.
• Take initiative to handle account inquiries and customer needs and elevate to financial advisors when appropriate.
• Adhere to compliance standards by obtaining and maintaining appropriate account documentation and communicating with clients about items needed.
• Facilitate the transfer of funds and securities, complete trades in client accounts, and process checks, wires and ACH transactions in a timely manner.
• Maintain confidentiality in accordance with RBC's Code of Conduct.

Qualifications

• Must have: Bachelor's degree or job-related experience.
• Strong soft skills including verbal and written communication, interpersonal, organizational, and client service skills.
• Attention to detail and a mindset focused on increasing advisor efficiency.
• Series 7 and 66 (or 63/65) licenses or the willingness to obtain licensing within 12 months of hire.
• Ability to adapt to a rapidly changing business and technology environment.

• Nice to have: Current FINRA registrations.
• Financial services experience.

Job Skills

• Customer Service
• Data Entry
• Data Gathering Analysis
• Desktop Tools
• Group Problem Solving
• Interpersonal Relationships
• Knowledge Organization
• Teamwork
• Time Management
• Word Processing Software

Benefits

• A comprehensive Total Rewards Program including competitive compensation and flexible benefits such as a 401(k) program with company‑matching contributions, health, dental, vision, life, disability insurance, and paid‑time off.
• Leaders who support development through coaching and growth opportunities.
• Opportunity to make a lasting impact.
• Work in a dynamic, collaborative, progressive, high‑performing team.
• Opportunities to take on challenging work.
• Opportunities to build close relationships with clients.

The expected salary range for the Client Associate position is $40,000 - $60,000 and for the Registered Client Associate position is $45,000 - $70,000, depending on experience, skills, registration status, market conditions and business needs.

Potential earnings may increase through RBC's discretionary variable compensation program, provided the business meets performance targets and individual goals are met.