Client Archivist & Records Specialist

Eurofins USA BioPharma Services; New Brunswick (NJ); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Comprehensive medical coverage

Dental and vision options

Life and disability insurance

401(k) with company match

Paid vacation and holidays

Job summary

Eurofins USA BioPharma Services is seeking an organized administrative professional to support client communications and archiving operations in a full-time role in New Jersey. You will handle archival documents, manage client inquiries, and help drive efficient processes for retrieval and disposal of laboratory records.

Responsibilities include maintaining client relationships, coordinating sample requests and invoices, and ensuring regulatory compliance across archival activities.

Qualifications

• Associate's degree or equivalent from two-year college or technical school.
• High sense of responsibility, be neat and dynamic and be capable of adapting to a wide variety of office responsibilities.
• Be able to work alone and without direct supervision and have excellent communication skills having the ability to follow written and verbal instructions.

Responsibilities

• Serve as one of the primary points of contact for clients regarding their laboratory documents and/or specimens, managing communication via phone, email, and other channels.
• Build and maintain strong relationships with clients, providing excellent customer service and support.
• Responsible for the collection of archiving fees related to laboratory data and/or study specimens.
• Assist in the return of any items requested from the archive.
• Assist with the management of the physical and digital archiving of laboratory documents, ensuring compliance with all relevant regulatory requirements.
• Assist in the development and implementation of efficient and effective processes and procedures for archiving, retrieval, and disposal of laboratory data and/or study specimens.
• Assist in the coordination and management of client sample requests and retrievals, ensuring timely and accurate delivery of requested items.
• Coordinate the invoicing process related to archiving, ensuring timely and accurate billing.
• Research and identify updated contacts for older projects. When needed, update the database with current contact details.
• Assist in the follow up on past due invoices as needed.
• Other duties as assigned.

Skills

Responsibility

Communication

Self-motivation

Education

Associate's degree or equivalent

Job description

Eurofins USA BioPharma Services is seeking an organized administrative professional to support client communications and archiving operations in a full-time role in New Jersey. You will handle archival documents, manage client inquiries, and help drive efficient processes for retrieval and disposal of laboratory records.

Responsibilities include maintaining client relationships, coordinating sample requests and invoices, and ensuring regulatory compliance across archival activities.