Client Advisor - Woodbury Outlet

DOLCE&GABBANA

Central Valley (NY)

On-site

USD 20,664 - 23,419

Full time

14 days+

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life & disability insurances

401(k) plan

Flexible spending account plans

Job summary

A luxury fashion brand located in Central Valley, NY is seeking a Client Advisor for its Woodbury Outlet. This role requires strong luxury retail experience and excellent communication skills, as well as the ability to enhance client relationships. The position offers a competitive hourly rate ranging from $15.00 to $17.00, and the opportunity to participate in a comprehensive benefits program.

Qualifications

3+ years of luxury retail sales experience is essential.
Strong communication skills are required.
Experience in Women’s and Men’s ready-to-wear is preferred.

Responsibilities

Deliver exceptional client experience while achieving sales goals.
Provide mentoring and support on the shop floor.
Use CRM tools to source and retain clients.

Skills

Luxury Retail Sales Experience

Strong communication skills

Experience in Women’s and Men’s RTW

Job description

Client Advisor - Woodbury Outlet

Dolce & Gabbana, a leader in the world of luxury fashion, has an exceptional career opportunity available at our Woodbury Premium Outlet.

Role

The Client Advisor is responsible for delivering exceptional client experience while achieving individual and store sales goals. This role requires a strong understanding of luxury retail, a passion for fashion, and the ability to build lasting client relationships. The Client Advisor also supports the team in maintaining operational excellence and upholding the brand’s image and standards.

Responsibilities

Provide impeccable service to our clients and be a true ambassador of the brand ensuring that every client is treated according to the Dolce & Gabbana expectations.
Tailor the client experience to exceed their expectations while supporting the team by providing mentoring and ensuring smooth running of the sales ceremony on the shop floor.
Demonstrate excellent knowledge of the products as well as of the Dolce & Gabbana history and heritage and serve as a role model by prioritizing client’s interest and consistently achieving monthly sales targets.>
Proactively use clientele tools and make the most of their time ensuring the achievement of individual and store goals, enhancing and developing the business.
Ensure qualitative monitoring and updating (CRM), to build and retain relationships with our current customers and identify potential clients.
Sourcing new clients using the CRM tools.
Maintaining and building productive long‑term relationships with DG loyal clients.
Oversee the organization’s sales policies, objectives and initiatives.
Assist in merchandising and maintenance of the shop floor.

Qualifications

3+ years of Luxury Retail Sales Experience.
Strong communication skills.
Experience in Women’s and Men’s RTW.

This position is classified as non‑exempt for purposes of the Fair Labor Standards Act and the New York Labor Law, as this employee’s primary duties consist of performing clerical and/or manual work‑based activities.

The hourly rate for this role ranges from $15.00 – $17.00 and is eligible for commission, plus variable commission. Additionally, we offer the opportunity to take part in our comprehensive benefits program which includes medical, dental, vision, life & disability insurances, 401(k) plan, FSA plans, and more. The total compensation amount for a candidate is based on factors including educational background, professional experience, and industry knowledge.

EEO Statement

Location

USA – Central Valley – NY

Seniority level