Evergreen - Senior Client Advisor - Woodbury Outlet

DOLCE&GABBANA; Central Valley (NY); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Comprehensive benefits including medical, dental, vision

401(k) plan

Vision insurance

401(k) plan

Job summary

A leading luxury fashion brand in Central Valley, NY is seeking a Senior Client Advisor to deliver exceptional client experiences and uphold brand standards. This role involves driving store KPIs and mentoring team members. Candidates should have strong communication skills and a passion for fashion. The position offers a competitive hourly rate, commission, and comprehensive benefits including medical and 401(k) plan.

Qualifications

• Experience in Women’s and Men’s Ready-to-Wear is a plus.
• Flexible schedule availability, including evenings, weekends, and holidays.
• Ability to work evenings, weekends, and holidays.
• Passion for luxury fashion and brand standards.

Responsibilities

• Deliver exceptional client experiences and uphold brand standards.
• Drive store KPIs including Consignment, Appointments, and Conversion.
• Mentor and coach team members while maintaining a positive work environment.
• Contribute to achieving store KPIs such as appointments, repurchase rate, and conversion.

Skills

Strong communication

Relationship-building skills

Passion for fashion

Flexible schedule

Job description

Evergreen – Senior Client Advisor – Woodbury Outlet

Dolce & Gabbana, a global leader in luxury fashion, is building a talent pipeline for our Front-of-House Sales Team to support current and future boutique openings.

ROLE

As part of our Front-of-House Sales Team, you will deliver exceptional client experiences, uphold brand standards, and contribute to boutique success. Whether you start as a Client Advisor or advance to Senior Client Advisor, we offer opportunities for growth, mentorship, and career development.

MISSION

• Provide impeccable service and act as a true ambassador of the Dolce & Gabbana brand.
• Tailor the client experience to exceed expectations and ensure smooth execution of the sales ceremony.
• Drive store KPIs including Consignment, Appointments, Repurchase Rate, UPT, Conversion, and Data Enrichment.
• Mentor and coach team members, sharing best practices and product knowledge.
• Create and maintain a positive, collaborative work environment that encourages teamwork and creativity.
• Build and maintain a strong client portfolio through proactive outreach and clientele tools.
• Manage CRM updates and client acquisition efforts.
• Develop personalized, versatile, timeless silhouettes for clients.
• Act as MOD when required, overseeing floor operations and team coordination.
• Execute opening/closing procedures and hold store keys as needed.
• Provide insights into fashion trends and luxury market developments.
• Maintain visual merchandising standards and support inventory processes.
• Perform additional duties as assigned.

PROFILE

• Strong communication and relationship‑building skills.
• Passion for fashion and ability to create memorable client experiences.
• Experience in Women’s and Men’s Ready‑to‑Wear is a plus.
• Flexible schedule availability, including evenings, weekends, and holidays.

COMPENSATION & BENEFITS

Competitive hourly rate plus commission. Comprehensive benefits including medical, dental, vision, life & disability insurance, 401(k) plan, and more.

JOIN OUR TALENT COMMUNITY

If you are passionate about luxury fashion and delivering exceptional service, apply today to be considered for current and future opportunities with Dolce & Gabbana.