Client Advisor/Stylist - Forum

Brobston Group LLC; Las Vegas (NV); On-site; USD 48,000 - 72,000; Full time

Job summary

Brobston Group LLC's boutique in Las Vegas is seeking a Client Advisor/Stylist to deliver exceptional, personalized service and build long-term client relationships in a luxury retail environment.

You will style clients across categories, curate looks, and manage the full client journey from welcome to farewell, contributing to sales and CRM campaigns.

Qualifications

• Experience in luxury retail with a high-end clientele and proven sales results.
• Strong clienteling, relationship-building, and communication skills.
• Proficient with POS systems and Microsoft Office (Word, Excel, Outlook).
• Ability to work a flexible schedule including evenings, weekends, and holidays.
• Bilingual English/Spanish preferred; problem-solving and team-oriented mindset.

Responsibilities

• Master the client journey and provide Valentino Couture level service from welcome to farewell.
• Proactively engage with existing and potential clients and execute personalized CRM outreach and campaigns.
• Prepare for client appointments by researching preferences, organizing merchandise, and creating a welcoming environment.
• Stay current on product, fit, and seasonal trends to provide informed styling and recommendations.
• Assist with sales and after-sales activities including returns, repairs, and client follow-up; maintain floor replenishment and presentation standards.
• Use the POS system for transactions and support operational tasks such as shipping and receiving when needed.

Skills

Luxury retail sales

Clienteling

CRM outreach

POS proficiency

MS Office

Bilingual EN/ES

Tools

POS system

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Summary

The Client Advisor/Stylist at the boutique delivers exceptional, personalized service to develop long-term client relationships and drive sales. This role focuses on styling clients across categories, curating looks, and executing the full client journey in a luxury retail environment at the Forum location in Las Vegas.

Responsibilities

• Master the client journey and provide Valentino Couture level service from welcome to farewell.
• Proactively engage with existing and potential clients and execute personalized CRM outreach and campaigns.
• Prepare for client appointments by researching preferences, organizing merchandise, and creating a welcoming environment.
• Stay current on product, fit, and seasonal trends to provide informed styling and recommendations.
• Assist with sales and after-sales activities including returns, repairs, and client follow-up; maintain floor replenishment and presentation standards.
• Use the POS system for transactions and support operational tasks such as shipping and receiving when needed.

Requirements

• Previous luxury retail sales experience with a relevant clientele focus and proven sales results.
• Strong clienteling, relationship-building, and communication skills.
• Computer proficiency including retail POS and Microsoft Office (Word, Excel, Outlook).
• Ability to work a flexible schedule including evenings, weekends, and holidays.
• Bilingual candidates (English/Spanish) are preferred; problem-solving ability and a team-oriented mindset.