Client Advisor - Beverly Hills Saks

Brobston Group LLC; Beverly Hills (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

Brobston Group LLC in Beverly Hills is seeking a Client Advisor for our Saks boutique to deliver exceptional client experiences through personalized styling and a couture service standard inspired by Valentino. You will drive sales, nurture relationships, and collaborate with store and visual teams to uphold luxury standards.

Responsibilities include proactive clienteling, CRM-driven campaigns, styling guidance, and supporting replenishment, merchandising, and POS operations while maintaining a

Qualifications

• Previous luxury retail sales experience with a proven track record of achieving results.
• Exceptional clienteling, communication, and relationship-building skills.
• Proficiency with POS systems and basic computer skills (Word, Excel, Outlook).
• Ability to work a flexible schedule including evenings, weekends, and holidays; team player and problem-solver; foreign languages a plus.

Responsibilities

• Deliver personalized client service throughout the client journey and build long-term relationships.
• Proactively engage existing and potential clients, execute CRM campaigns, and capture client data.
• Work to achieve sales targets, KPIs, and commission-driven results.
• Provide styling guidance, curate looks, and stay informed on trends and new arrivals.
• Support merchandise replenishment, visual presentation, returns/after-sales activities, and daily store operations including POS transactions.

Skills

Luxury retail sales experience

Clienteling

Communication

Relationship-building

Tools

POS systems

Word

Excel

Outlook

Job description

Summary

As a Client Advisor in the Beverly Hills Saks boutique you will create exceptional client experiences through personalized service, styling, and strong client relationships. You will drive sales and meet KPIs by proactively engaging clientele, leveraging CRM tools, and delivering Valentino's couture service standards. The role includes merchandising, POS operations, and collaboration with store and visual teams.

Responsibilities

• Deliver personalized client service throughout the client journey and build long-term relationships.
• Proactively engage existing and potential clients, execute CRM campaigns, and capture client data.
• Work to achieve sales targets, KPIs, and commission-driven results.
• Provide styling guidance, curate looks, and stay informed on trends and new arrivals.
• Support merchandise replenishment, visual presentation, returns/after-sales activities, and daily store operations including POS transactions.

Requirements

• Previous luxury retail sales experience with a proven track record of achieving results.
• Exceptional clienteling, communication, and relationship-building skills.
• Proficiency with POS systems and basic computer skills (Word, Excel, Outlook).
• Ability to work a flexible schedule including evenings, weekends, and holidays; team player and problem-solver; foreign languages a plus.