Client Advisor-Rockefeller Center

brobstongroup.com - Jobboard; New York (NY); On-site; USD 45,000 - 70,000; Full time

Job summary

As a Client Advisor at Tiffany's in Rockefeller Center, you will represent the brand by providing personalized luxury service and driving sales. This role is ideal for individuals with retail experience looking to cultivate client relationships and meet sales targets in a prestigious setting.

Candidates must possess strong communication skills and fluency in Mandarin to engage with a diverse clientele effectively. Flexibility in working hours is also essential to ensure exceptional in-store experiences.

Qualifications

• Proven track record of sales results in retail or luxury assists.
• Fluent in Mandarin and comfortable with diverse clients.
• Experience in client-facing hospitality environments preferred.

Responsibilities

• Build and deepen client relationships to drive sales.
• Deliver exceptional in-store customer experiences.
• Utilize systems for transaction and client follow-up.
• Adapt work schedule to include flexible hours as needed.

Skills

Sales experience in luxury retail

Client relationship management

Mandarin fluency

Proficiency in point-of-sale systems

Education

College or university degree

Tools

POS systems

Client tracking systems

Microsoft Outlook

Job description

Summary

As a Client Advisor at Rockefeller Center you will represent the Tiffany brand by delivering personalized luxury service and driving sales. You will build lasting client relationships, meet sales targets, and create memorable in-store experiences. The role requires strong communication, an entrepreneurial mindset, and fluency in Mandarin.

Responsibilities

• Deepen client relationships and cultivate new and repeat business to meet or exceed sales plans.
• Deliver exceptional in-store experiences using the Tiffany Touch and hospitality best practices.
• Capture and maintain client data and drive sales through key product pillars.
• Use POS and client tracking systems to complete transactions and follow up with clients.
• Work flexible hours including days, nights, weekends and holidays as required.

Requirements

• Experience in retail, luxury retail, or client-facing hospitality roles with a proven track record of sales results.
• Proficiency with point-of-sale systems, client tracking systems, and Microsoft Outlook/email.
• Mandarin speaking and ability to work with a diverse client base.
• Authorization to work in the United States.
• Preferred: college or university degree, GIA coursework or Graduate Gemologist credential, and proficiency in additional languages.