Client Advisor, Costa Mesa

Bvlgari; Costa Mesa (CA); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Commissions

Medical benefits

401(k) eligibility

Product discounts

Training opportunities

Job summary

BVLGARI in Costa Mesa invites an experienced Client Advisor to deliver a world-class luxury experience, cultivate lasting client relationships, and drive sales in a premium boutique environment.

You will master storytelling, product knowledge, and clienteling to exceed targets while upholding brand standards and orchestrating VIP moments for top-tier clients. Competitive compensation includes commissions and comprehensive benefits.

Qualifications

• Proven success in luxury retail with a track record of meeting/exceeding sales targets.
• Experience engaging high-net-worth clients and executing sophisticated sales interactions.
• Fluency in luxury storytelling and brand heritage.

Responsibilities

• Deliver a seamless, personalized luxury experience and achieve sales targets.
• Build and maintain long-term client relationships and expand your portfolio.
• Utilize CRM tools to engage, track, and retain clientele."
• Serve as a BVLGARI brand ambassador at events and in-store activations.
• Support boutique operations including inventory, merchandising, and opening/closing procedures.

Skills

Luxury retail

Sales targets

CRM software

Clienteling

Multilingual

Tools

CRM software

Digital clienteling tools

Job description

Key Responsibilities

As a Client Advisor at BVLGARI, you will deliver a world-class luxury experience, building lasting client relationships while achieving sales targets. Your expertise in storytelling, product knowledge, and client engagement will embody the brand’s heritage.

Client Experience & Sales

• Deliver a seamless, personalized luxury experience, ensuring that every client interaction is memorable.
• Master the BVLGARI Selling Ceremony, tailoring the approach to each client’s needs, lifestyle, and motivations.
• Convey the passion, heritage, and values of BVLGARI, fostering deep client connections and brand loyalty.
• Proactively achieve and exceed sales targets, contributing to both individual and boutique goals.
• Drive high-end sales by curating premium, exclusive experiences for top-tier clients.

Client Relationship Management

• Build and maintain long-term relationships with new and existing clients, becoming their trusted advisor.
• Expand and nurture a strong client portfolio through strategic outreach, referrals, and personalized follow-ups.
• Utilize CRM tools and data-driven insights to engage, track, and retain clientele.
• Serve as a BVLGARI brand ambassador at private client events, in-store activations, and high-profile engagements
• Uphold brand standards by ensuring a pristine, welcoming, and luxurious boutique environment.
• Participate in inventory control, visual merchandising, and product replenishment.
• Support boutique opening and closing procedures, ensuring daily readiness.
• Assist with special projects, high-profile client requests, and operational needs

Your Profile

• Proven success in luxury retail, with a strong record of meeting and exceeding sales targets.
• Expertise in engaging high-net-worth clients and executing sophisticated sales interactions.
• Fluency in luxury storytelling—passionate about craftsmanship, design, and brand heritage.
• Exceptional interpersonal skills—confident, engaging, and adaptable to a diverse clientele.
• Proactive, self-motivated, and results-driven, with an entrepreneurial spirit.
• Tech-savvy, proficient in CRM software and digital clienteling tools.
• Multi-lingual skills are a plus to cater to an international clientele passionate about luxury craftsmanship and brand storytelling.
• Self-motivated, results-driven, and proactive.
• Tech-savvy, with CRM and digital clienteling proficiency.
• Being Multilingual is a plus when serving a global clientele.

What We Offer

BVLGARI offers a competitive compensation package that includes:

• Base salary + performance-based commission and more
• Comprehensive benefits: medical, financial, and paid time off, including 401(k) eligibility
• Exclusive employee perks, including luxury product discounts and training opportunities

BVLGARI is an equal-opportunity employer and celebrates diversity in the workplace.

We value your dedication to the LVMH family and look forward to supporting your career journey with BVLGARI.