Client Advisor

Plaza del Lago; Wilmette (IL); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Team member discount

Uniform provided

Job summary

Plaza del Lago, a luxury fashion retailer, seeks a dynamic Client Advisor to deliver exceptional service and drive sales. You will uphold Zimmermann brand standards, manage client relationships, and contribute to store performance with a polished, customer‑centric approach.

You will play a key role in growing the client base, maintaining visual standards, and upholding store policies. The position offers opportunities for advancement within the brand and a competitive compensation package

Qualifications

• Capable of reaching KPIs and sales targets.
• Exceptional communication and interpersonal skills.
• Previous sales experience in luxury designer fashion.
• Passionate brand ambassador who embodies Zimmermann values.
• Ability to cultivate Zimmermann client loyalty through positive interactions.
• Detail oriented with strong organizational skills.
• Able to work independently and in a team.

Responsibilities

• Achieve sales targets and store KPIs while maintaining brand standards.
• Provide exemplary client service in line with the brand’s global vision.
• Grow Zimmermann client database through proactive relationship building.
• Maintain high standards of visual presentation reflecting brand directives.
• Understand store policies on stock, loss prevention and operations.
• Participate in team training on product knowledge, sustainability and WHS initiatives.
• Engage in career development through mentorship and growth within the brand.
• Opportunity to grow within an Australian luxury fashion brand with global opportunities.
• Offer a competitive package, seasonal uniforming and staff discount.

Skills

Sales targets

Communication

Customer service

Luxury fashion experience

Brand ambassador

Client loyalty

Attention to detail

Organization

Problem solving

Teamwork

Job description

Job Description

This iconic Australian brand has stayed true to its original vision: sophisticated femininity, a passion for detail and a love of colour and print. Sisters Nicky and Simone ZIMMERMANN founded their namesake brand in Sydney in 1991.

Early in its evolution, ZIMMERMANN took the bold step of fusing fashion with swimwear and presented it to the world. It immediately found its following with the fashion elite, creating a new point of reference in flattering, feminine and stylish swimwear. While the swimsuit thrust ZIMMERMANN on to the international stage, it has been its optimistic, feminine and consistently desirable collections across its ready-to-wear and resort that have propelled it to greater global appeal.

While based at home in Sydney, ZIMMERMANN present their ready-to-wear collections each season at Paris Fashion Week. Working with the highly acclaimed designer and long-time collaborator, Don McQualter, ZIMMERMANN maintains a number of stand‑alone stores across Australia, UK & Europe, China, The US, and the Middle East.

Job Requirements

• Capability and drive to reach KPIs and Sales Targets
• Demonstrates professionalism, optimism and team orientated approach.
• Exceptional communication and interpersonal skills
• Previous sales experience in luxury designer fashion
• A passionate brand ambassador who embodies the Zimmermann values
• Ability to cultivate Zimmermann’s brand loyalty though positive client interactions.
• Detailed orientated
• Excellent organisational skills and problem-solving ability
• A passion for exceeding customer expectations
• Ability to build ongoing rapport with clientele
• Ability to work independently and as part of a team

Job Responsibilities

• Achieving sales targets and store KPI’s whilst upholding Zimmermann’s brand standards including store and visual presentation, stock and inventory
• To ensure that an exemplary standard of client service is provided to Zimmermann’s clientele in line with the brand’s global vision.
• Acquire and grow the Zimmermann client database through engaging and maintaining professional client relationships.
• Ensure that a consistently high standard of visual presentation is achieved and reflective of the brand directives.
• Have a thorough understanding of company policy and procedure relating to store operations, stock and loss prevention.
• Engaging in team training and development initiatives including product and brand knowledge, sustainability, diversity and Work Health Safety.
• Bespoke career development plans and access to strong mentors and industry leaders.
• Opportunity to grow within an Australian luxury fashion brand with opportunities to work globally.
• Competitive package, seasonal uniforming and team member discount
• Be part of a responsible fashion house with a focus in leading in sustainability

In addition to ($21/hr) hourly pay, Client Advisors are also eligible for commission on all sales.

At Zimmermann, we believe in rewarding excellence. Our Client Advisor commission structure is designed to motivate and recognize your contributions to both personal and store sales performance. You’ll earn a competitive commission on all personal sales for the month, providing you with the opportunity to significantly enhance your earnings based on your success.