Client Advisor, Woodbury Common Outlet

Zimmermann; Central Valley (NY); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Bespoke career development plans

Competitive package and seasonal uniforming

Team member discount

Focus on sustainability

Job summary

A luxury fashion retailer in Central Valley, NY, is looking for a Client Advisor to drive sales and provide exceptional customer service. The ideal candidate will have previous experience in luxury fashion, exceptional communication skills, and the ability to maintain strong client relationships. This role offers competitive pay, commission opportunities, and a chance for personal growth within the brand's global operations.

Qualifications

• Proven sales experience in luxury designer fashion.
• Strong communication and interpersonal skills.
• Detail-oriented with excellent organizational abilities.
• Previous sales experience in luxury designer fashion.
• A passionate brand ambassador who embodies the Zimmermann values.
• Ability to cultivate Zimmermann’s brand loyalty through positive client interactions.
• Detailed oriented.
• Excellent organisational skills and problem-solving ability.
• A passion for exceeding customer expectations.
• Ability to build ongoing rapport with clientele.
• Ability to work independently and as part of a team.

Responsibilities

• Achieve sales targets and uphold brand standards.
• Provide exemplary client service and maintain client relationships.
• Ensure high standards of visual presentation.
• Ensure that a consistently high standard of visual presentation is achieved and reflective of the brand directives.
• Have a thorough understanding of company policy and procedure relating to store operations, stock and loss prevention.
• Engaging in team training and development initiatives including product and brand knowledge, sustainability, diversity and Work Health Safety.

Skills

Exceptional communication

Interpersonal skills

Sales experience in luxury fashion

Organizational skills

Problem-solving ability

Client relationships

Attention to detail

Organisational skills

Customer service

Teamwork

Job description

This iconic Australian brand has stayed true to its original vision: sophisticated femininity, a passion for detail and a love of colour and print. Sisters Nicky and Simone ZIMMERMANN founded their namesake brand in Sydney in 1991.

Early in its evolution, ZIMMERMANN took the bold step of fusing fashion with swimwear and presented it to the world. It immediately found its following with the fashion elite, creating a new point of reference in flattering, feminine and stylish swimwear. While the swimsuit thrust ZIMMERMANN on to the international stage, it has been its optimistic, feminine and consistently desirable collections across its ready-to-wear and resort that have propelled it to greater global appeal.

While based at home in Sydney, ZIMMERMANN present their ready-to-wear collections each season at Paris Fashion Week. Working with the highly acclaimed designer and long-time collaborator, Don McQualter, ZIMMERMANN maintains a number of stand-alone stores across Australia, UK & Europe, China, The US, and the Middle East.

Job Description

This iconic Australian brand has stayed true to its original vision: sophisticated femininity, a passion for detail and a love of colour and print. Sisters Nicky and Simone ZIMMERMANN founded their namesake brand in Sydney in 1991.

Early in its evolution, ZIMMERMANN took the bold step of fusing fashion with swimwear and presented it to the world. It immediately found its following with the fashion elite, creating a new point of reference in flattering, feminine and stylish swimwear. While the swimsuit thrust ZIMMERMANN on to the international stage, it has been its optimistic, feminine and consistently desirable collections across its ready-to-wear and resort that have propelled it to greater global appeal.

While based at home in Sydney, ZIMMERMANN present their ready-to-wear collections each season at Paris Fashion Week. Working with the highly acclaimed designer and long-time collaborator, Don McQualter, ZIMMERMANN maintains a number of stand-alone stores across Australia, UK & Europe, China, The US, and the Middle East.

Job Requirements

• Capability and drive to reach KPIs and Sales Targets
• Demonstrates professionalism, optimism and team orientated approach.
• Exceptional communication and interpersonal skills
• Previous sales experience in luxury designer fashion
• A passionate brand ambassador who embodies the Zimmermann values
• Ability to cultivate Zimmermann’s brand loyalty though positive client interactions.
• Detailed orientated
• Excellent organisational skills and problem-solving ability
• A passion for exceeding customer expectations
• Ability to build ongoing rapport with clientele
• Ability to work independently and as part of a team

Job Responsibilities

• Achieving sales targets and store KPI’s whilst upholding Zimmermann’s brand standards including store and visual presentation, stock and inventory
• To ensure that an exemplary standard of client service is provided to Zimmermann’s clientele in line with the brand’s global vision.
• Acquire and grow the Zimmermann client database through engaging and maintaining professional client relationships.
• Ensure that a consistently high standard of visual presentation is achieved and reflective of the brand directives.
• Have a thorough understanding of company policy and procedure relating to store operations, stock and loss prevention.
• Engaging in team training and development initiatives including product and brand knowledge, sustainability, diversity and Work Health Safety.

Job Benefits

• Bespoke career development plans and access to strong mentors and industry leaders.
• Opportunity to grow within an Australian luxury fashion brand with opportunities to work globally.
• Competitive package, seasonal uniforming and team member discount
• Be part of a responsible fashion house with a focus in leading in sustainability

In addition to hourly pay, Client Advisors are also eligible for commission on all sales.

At Zimmermann, we believe in rewarding excellence. Our Client Advisor commission structure is designed to motivate and recognize your contributions to both personal and store sales performance. You’ll earn a competitive commission on all personal sales for the month, providing you with the opportunity to significantly enhance your earnings based on your success.