Client Advisor

Toptal; United States; Remote; USD 65,000 - 110,000; Full time

Job summary

Toptal seeks a Client Advisor to convert inbound interest from small- and medium-sized businesses into lasting client relationships. You will be the first conversation a prospective client has with Toptal and respond to immediate-assistance requests within minutes, quickly understanding the business problem and coordinating the right experts.

You will work with teams across business, design, and technology to guide clients toward optimal solutions, ensuring a smooth onboarding and successful

Job description

About Toptal

Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.

We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.

Job Summary

Our Client Advisors turn inbound interest from small- and medium-sized businesses into Toptal clients. You will be the first conversation a prospective client has with Toptal. You will respond to immediate-assistance requests within five minutes, quickly understand the business problem behind the request, connect necessary Toptal specialists, and help guide the client forward