Client Advisor

London Jewelers; Short Hills, Northern (NJ, KY); Híbrido; USD 34 000 - 48 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401(k) with employer matching

Dental insurance

Employee discount

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Resumo da oferta

London Jewelers seeks a Luxury Watch Client Advisor for its Short Hills boutique. The role focuses on delivering exceptional service, guiding clients through the purchase of premium timepieces, and maintaining a pristine luxury presentation.

Applicants should have experience in luxury retail with fine watches, and be flexible to work evenings, weekends, and holidays. Eligible benefits include health, dental, and more in a dynamic luxury environment.

Qualificações

• Experience in luxury retail with fine watches.
• Flexible schedule including evenings, weekends and holidays.

Responsabilidades

• Demonstrate passion and knowledge of luxury timepieces and high-end watch brands.
• Provide the highest level of customer service, guiding the client through the buying process.
• Operate Point of Sale (POS) systems accurately and efficiently, handling transactions, returns, exchanges, and special orders.
• Acquire client contact information in the CRM to build ongoing relationships and elevate the luxury discovery journey.
• Maintain the visual presentation of watches to match the brand's luxury image.
• Develop product knowledge on brands, collections, and pieces carried in the boutique.
• Collaborate with sales associates and management to maintain professional teamwork.

Conhecimentos

Customer service

Watch knowledge

POS proficiency

Ferramentas

POS systems

Descrição da oferta de emprego

Job Description

Luxury Watch Client Advisor – London Jewelers

Overview

London Jewelers is a premier jewelry business, family owned and operated for 100 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and giftware, that has adorned the most prestigious collections and graced the most elegant occasions. From its humble beginnings in Glen Cove in 1926 to becoming a beacon of luxury and throughout 4 generations, London Jewelers has consistently pushed the boundaries of service excellence and expertise, being recognized as a premier destination, and an authorized retailer of internationally renowned brands.

We are seeking a Client Advisor in our Luxury Boutiques in the Short Hills Mall.

Responsibilities

• Demonstrate passion and show extensive knowledge of luxury timepieces and high-end watch brands.
• Provide the highest level of customer service, with ability to lead the client through the buying process.
• Ability to operate Point of Sales (POS) systems proficiently, handling transactions (sales, returns, exchanges, special orders) accurately and efficiently.
• Acquire client contact information utilizing the CRM system to build an on-going relationship and elevate the luxury discovery journey
• Ensure the visual presentation of the watches is consistent with the luxury image of the brand
• Develop and maintain product knowledge on the brands, collections, and pieces carried in the boutique as well as general industry knowledge.
• Perform with teamwork and work professionally with fellow sales associates and management.

Qualifications/Experience

• Previous luxury retail selling experience with fine watches
• Flexibility in work schedule, including evenings, weekends, and holidays.

Preferred Qualifications

• Prior experience with luxury watch brand preferred.

Job Type

• Full-time
• Flexibility to work non-traditional hours, including days, weekends and holidays

Salary

• $25.00 - $35.00 per hour

Benefits

• 401(k) with employer matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.

Company Description

London Jewelers is a premier jewelry business, family owned and operated for 100 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and giftware, that has adorned the most prestigious collections and graced the most elegant occasions. From its humble beginnings in Glen Cove in 1926 to becoming a beacon of luxury and throughout 4 generations, London Jewelers has consistently pushed the boundaries of service excellence and expertise, being recognized as a premier destination, and an authorized retailer of internationally renowned brands.