Client Advisor

Clarity Recruiting; Cabazon (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

Our client, a prestigious luxury retail brand, seeks a polished Client Advisor to join its Cabazon, CA team. You will deliver an exceptional, personalized client experience, build lasting relationships, and drive sales within a luxury retail environment.

The ideal candidate is passionate about luxury and client service, with the ability to create memorable shopping experiences for high-end clientele and maintain a strong client book. Weekend and holiday availability may be required.

Qualifications

• 2+ years of experience in luxury, premium, fashion, beauty, jewelry, or specialty retail preferred.
• Proven track record of achieving or exceeding sales goals.
• Exceptional customer service and relationship-building skills.
• Strong communication, interpersonal, and presentation skills.
• Passion for luxury products, fashion, and delivering an elevated client experience.
• Ability to develop and maintain a strong client book.
• Comfortable with proactive client outreach and follow-up.
• Professional, polished, and personable demeanor.
• Strong organizational skills and attention to detail.
• Ability to work in a fast-paced, team-oriented retail environment.
• Flexibility to work weekends, holidays, and varying retail schedules.

Responsibilities

• Deliver personalized service to every client throughout the sales experience.
• Build and maintain long-term relationships with clients.
• Develop a loyal client book through proactive outreach, follow-up, and clienteling.
• Consistently achieve and exceed store sales goals.
• Demonstrate strong knowledge of the brand, collections, products, craftsmanship, and heritage.
• Provide product recommendations based on each client's needs and preferences.
• Create an elevated, welcoming in-store experience reflecting a luxury brand.
• Maintain knowledge of current merchandise, new arrivals, promotions, and product availability.
• Utilize CRM and clienteling tools to maintain client profiles and track outreach.
• Support visual merchandising, inventory management, shipment processing, and store operations as needed.
• Participate in store events, client appointments, and special initiatives to strengthen client relationships.
• Collaborate with management and fellow team members to achieve store objectives.
• Handle client concerns professionally and proactively, ensuring a positive resolution.

Skills

Customer service

Relationship-building

Sales goals

Communication skills

Professional demeanor

Job description

Our client, a prestigious luxury retail brand, is seeking a polished, highly motivated Client Advisor to join its team in Cabazon, CA. The Client Advisor will be responsible for delivering an exceptional and personalized client experience while building lasting relationships and driving sales within a luxury retail environment.

The ideal candidate is passionate about luxury, fashion, and client service, with a strong understanding of how to create memorable shopping experiences for high-end clientele.

Key Responsibilities

• Deliver exceptional, personalized service to every client throughout the entire sales experience.
• Build and maintain strong, long-term relationships with new and existing clients.
• Develop a loyal client book through proactive outreach, follow-up, and clienteling.
• Consistently achieve and exceed individual and store sales goals.
• Demonstrate strong knowledge of the brand, collections, products, craftsmanship, and heritage.
• Provide thoughtful product recommendations based on each client's individual needs and preferences.
• Create an elevated and welcoming in-store experience that reflects the standards of a luxury brand.
• Maintain strong knowledge of current merchandise, new arrivals, promotions, and product availability.
• Utilize CRM and clienteling tools to maintain accurate client profiles and track outreach.
• Support visual merchandising, inventory management, shipment processing, and overall store operations as needed.
• Participate in store events, client appointments, and special initiatives to strengthen client relationships.
• Collaborate effectively with management and fellow team members to achieve store objectives.
• Handle client concerns professionally and proactively, ensuring a positive resolution.

Qualifications

• 2+ years of experience in luxury, premium, fashion, beauty, jewelry, or specialty retail preferred.
• Proven track record of achieving or exceeding sales goals.
• Exceptional customer service and relationship-building skills.
• Strong communication, interpersonal, and presentation skills.
• Passion for luxury products, fashion, and delivering an elevated client experience.
• Ability to develop and maintain a strong client book.
• Comfortable with proactive client outreach and follow-up.
• Professional, polished, and personable demeanor.
• Strong organizational skills and attention to detail.
• Ability to work in a fast-paced, team-oriented retail environment.
• Flexibility to work weekends, holidays, and varying retail schedules.