Luxury Client Advisor: Elevate VIP Shopping

Clarity Recruiting; Cabazon (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

Our client, a prestigious luxury retail brand, seeks a polished Client Advisor to join its Cabazon, CA team. You will deliver an exceptional, personalized client experience, build lasting relationships, and drive sales within a luxury retail environment.

The ideal candidate is passionate about luxury and client service, with the ability to create memorable shopping experiences for high-end clientele and maintain a strong client book. Weekend and holiday availability may be required.

Qualifications

• 2+ years of experience in luxury, premium, fashion, beauty, jewelry, or specialty retail preferred.
• Proven track record of achieving or exceeding sales goals.
• Exceptional customer service and relationship-building skills.
• Strong communication, interpersonal, and presentation skills.
• Passion for luxury products, fashion, and delivering an elevated client experience.
• Ability to develop and maintain a strong client book.
• Comfortable with proactive client outreach and follow-up.
• Professional, polished, and personable demeanor.
• Strong organizational skills and attention to detail.
• Ability to work in a fast-paced, team-oriented retail environment.
• Flexibility to work weekends, holidays, and varying retail schedules.

Responsibilities

• Deliver personalized service to every client throughout the sales experience.
• Build and maintain long-term relationships with clients.
• Develop a loyal client book through proactive outreach, follow-up, and clienteling.
• Consistently achieve and exceed store sales goals.
• Demonstrate strong knowledge of the brand, collections, products, craftsmanship, and heritage.
• Provide product recommendations based on each client's needs and preferences.
• Create an elevated, welcoming in-store experience reflecting a luxury brand.
• Maintain knowledge of current merchandise, new arrivals, promotions, and product availability.
• Utilize CRM and clienteling tools to maintain client profiles and track outreach.
• Support visual merchandising, inventory management, shipment processing, and store operations as needed.
• Participate in store events, client appointments, and special initiatives to strengthen client relationships.
• Collaborate with management and fellow team members to achieve store objectives.
• Handle client concerns professionally and proactively, ensuring a positive resolution.

Skills

Customer service

Relationship-building

Sales goals

Communication skills

Professional demeanor

Job description

Our client, a prestigious luxury retail brand, seeks a polished Client Advisor to join its Cabazon, CA team. You will deliver an exceptional, personalized client experience, build lasting relationships, and drive sales within a luxury retail environment.

The ideal candidate is passionate about luxury and client service, with the ability to create memorable shopping experiences for high-end clientele and maintain a strong client book. Weekend and holiday availability may be required.