Client Advisor

Atrium; Beverly Hills (CA); On-site; USD 41,328 - 48,216; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) retirement plan

Paid holidays

Job summary

Atrium is seeking a Client Advisor for a full-time position in Beverly Hills. The Client Advisor will enhance client experience by providing exceptional service and personalized styling advice. Responsibilities include building client relationships, achieving sales goals, and maintaining brand standards in a luxury retail setting.

The ideal candidate will have strong communication skills and retail experience. Competitive hourly compensation of $30–35/hr, with additional benefits available including medical, dental, and retirement plans.

Qualifications

• Strong communication and interpersonal abilities required.
• Proven sales and customer service skills essential.
• Attention to detail and organizational skills are critical.

Responsibilities

• Greet and assist clients, ensuring a welcoming environment.
• Provide expert product knowledge and styling advice.
• Build and maintain strong client relationships through personalized service.

Skills

Strong communication and interpersonal abilities

Proven sales and customer service skills

Ability to work in a fast-paced, luxury retail environment

Attention to detail and organizational skills

Proficiency with point-of-sale systems and technology

Education

High school diploma or equivalent

Additional education in fashion, retail, or business

Job description

Atrium is seeking on behalf of our client a Client Advisor based in Beverly Hills.

Location: Beverly Hills, CA

Employment Type: Full-time

Compensation: $30-35/hr

Position Overview

The Client Advisor will serve as a trusted resource for clients, delivering exceptional service and personalized styling advice. This role focuses on building strong client relationships, achieving sales goals, and maintaining brand standards. The position requires collaboration with team members to ensure an outstanding in-store experience. Must be legally authorized to work in the United States.

Responsibilities

• Greet and assist clients, ensuring a welcoming environment.
• Provide expert product knowledge and styling advice to enhance client experience.
• Build and maintain strong client relationships through personalized service.
• Achieve individual and store sales targets consistently.
• Process transactions accurately and efficiently to ensure client satisfaction.
• Support visual merchandising and inventory management to maintain store standards.
• Uphold company standards for service and presentation at all times.
• Collaborate with team members to achieve store goals and deliver seamless service.

Required Experience/Skills

• Strong communication and interpersonal abilities.
• Proven sales and customer service skills.
• Ability to work in a fast-paced, luxury retail environment.
• Attention to detail and organizational skills.
• Proficiency with point-of-sale systems and technology.

Preferred Experience/Skills

• Experience in luxury retail or fashion.
• Familiarity with clienteling tools and CRM systems.

Education Requirements

• High school diploma or equivalent is required.
• Additional education in fashion, retail, or business is a plus.

If eligible under the ACA, medical, dental and vision benefits and time off in accordance with local paid sick time laws will be offered. Additional benefits may include paid holidays, a 401(k)-retirement plan, life insurance, disability coverage, and an employee assistance program, where applicable. Other compensation programs may include overtime, shift differentials, bonuses, commissions, or other incentive compensation, where applicable.

Commitment to Diversity

As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.

EOE/M/F/D/V/SO