Client Adoption & Insights Manager

RXinsider LTD.; Irving (TX); Hybrid; USD 77,000 - 135,000; Full time

Job summary

Vizient in Irving, TX seeks a program support professional to drive adoption and growth of the Reveal platform. You will translate analytics into actionable insights, coordinate cross-functional activities, and collaborate with clients to enhance outcomes and satisfaction.

You will partner with clients and internal teams to support program delivery, and growth initiatives, and ensure successful engagement. Hybrid work in Irving with travel as needed.

Qualifications

• Relevant degree preferred.
• 2+ years of relevant experience required.
• Experience supporting program management, consulting, sales, product, or client-facing initiatives.
• Experience coordinating projects or client engagements across multiple stakeholders.
• Strong analytical, organizational, problem-solving, and communication skills with the ability to engage technical and non-technical audiences.
• Experience using AI-enabled tools to support research, analysis, or deliverable development while applying professional judgment to validate outputs.
• Experience with healthcare data, analytics platforms, or SaaS solutions, including familiarity with dashboards, KPIs, or reporting tools, preferred.
• Experience working in Agile or cross-functional product environments preferred.
• Hybrid work model with three days per week in Irving, TX.
• Willingness to travel.

Responsibilities

• Drive adoption, expansion, and growth of the Reveal platform by coordinating client opportunities and business initiatives.
• Communicate Reveal data, analytics, and platform functionality to demonstrate business and clinical value to clients and suppliers, positioning market leading capabilities.
• Build relationships with clients and business partners to support satisfaction, retention, ongoing engagement, and new business development.
• Lead business reviews, performance discussions, client enablement, training, and ongoing support.
• Manage program activities, timelines, dependencies, deliverables, risks, and client communications.
• Monitor program performance and KPIs, prepare updates, and identify risks or opportunities requiring action.
• Translate data, analytics, and platform capabilities into actionable insights that support client and supplier decision-making.
• Collaborate with product and engineering teams to communicate user needs, support reporting and dashboards, and facilitate issue resolution.
• Support product initiatives by documenting business requirements, coordinating launches, and incorporating client feedback.
• Apply AI-enabled tools to support research, analysis, assessments, and deliverable development while evaluating outputs for accuracy, relevance, and alignment with client and business objectives.

Skills

Analytical skills

Communication

Cross-functional collaboration

Problem solving

Agile experience

Data-driven thinking

Education

Bachelor's degree

Tools

AI-enabled tools

Job description

Vizient in Irving, TX seeks a program support professional to drive adoption and growth of the Reveal platform. You will translate analytics into actionable insights, coordinate cross-functional activities, and collaborate with clients to enhance outcomes and satisfaction.

You will partner with clients and internal teams to support program delivery, and growth initiatives, and ensure successful engagement. Hybrid work in Irving with travel as needed.