Program Services Manager - Reveal

Vizient, Inc; Irving (TX); Hybrid; USD 77,000 - 135,000; Full time

Job summary

Vizient, Inc in Irving, TX is seeking a program management professional to drive adoption, value realization, and operational execution across the Reveal program. You will partner with clients and internal teams to support client engagement, program delivery, and growth initiatives, translating data and analytics into actionable insights.

You will coordinate cross-functional activities, lead reviews and training, manage risks and timelines, and collaborate with product and engineering to address

Qualifications

• 2+ years of relevant experience required.
• Experience supporting program management, consulting, sales, product, or client-facing initiatives.
• Experience coordinating projects across multiple stakeholders.
• Experience with healthcare data, analytics platforms, or SaaS solutions preferred.
• Experience with AI-enabled tools to support research, analysis, or deliverable development.

Responsibilities

• Drive adoption and growth of the Reveal platform by coordinating opportunities and business initiatives.
• Communicate Reveal data, analytics, and platform functionality to demonstrate value to clients and suppliers.
• Build relationships with clients to support satisfaction, retention, and ongoing engagement.
• Lead business reviews, training, and ongoing support.
• Manage program activities, timelines, dependencies, deliverables, risks, and client communications.
• Monitor program performance and KPIs, prepare updates, and identify risks or opportunities requiring action.
• Translate data, analytics, and platform capabilities into actionable insights that support client and supplier decision-making.
• Collaborate with product and engineering to communicate user needs and support reporting and dashboards.

Skills

Analytical skills

Organizational skills

Problem solving

Communication

AI tools

Healthcare data

SaaS solutions

Agile

Stakeholder coordination

Cross-functional teamwork

Education

Bachelor's degree preferred

Tools

Dashboards

Job description

When you’re the best, we’re the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

Summary: In this role, you will support adoption, value realization, and operational execution across the Reveal program. You will partner with clients and internal teams to support client engagement, program delivery, and growth initiatives. You will translate data, analytics, and platform capabilities into actionable insights while coordinating cross-functional activities that enhance the client experience and program outcomes.

Responsibilities

• Drive adoption, expansion, and growth of the Reveal platform by coordinating client opportunities and business initiatives.
• Communicate Reveal data, analytics, and platform functionality to demonstrate business and clinical value to clients and suppliers, positioning market leading capabilities.
• Build relationships with clients and business partners to support satisfaction, retention, ongoing engagement, and new business development.
• Lead business reviews, performance discussions, client enablement, training, and ongoing support.
• Manage program activities, timelines, dependencies, deliverables, risks, and client communications.
• Monitor program performance and KPIs, prepare updates, and identify risks or opportunities requiring action.
• Translate data, analytics, and platform capabilities into actionable insights that support client and supplier decision-making.
• Collaborate with product and engineering teams to communicate user needs, support reporting and dashboards, and facilitate issue resolution.
• Support product initiatives by documenting business requirements, coordinating launches, and incorporating client feedback.
• Apply AI-enabled tools to support research, analysis, assessments, and deliverable development while evaluating outputs for accuracy, relevance, and alignment with client and business objectives.

Qualifications

• Relevant degree preferred.
• 2 or more years of relevant experience required.
• Experience supporting program management, consulting, sales, product, or client-facing initiatives.
• Experience coordinating projects or client engagements across multiple stakeholders.
• Strong analytical, organizational, problem-solving, and communication skills with the ability to engage technical and non-technical audiences.
• Experience using AI-enabled tools to support research, analysis, or deliverable development while applying professional judgment to validate outputs.
• Experience with healthcare data, analytics platforms, or SaaS solutions, including familiarity with dashboards, KPIs, or reporting tools, preferred.
• Experience working in Agile or cross-functional product environments preferred.

This role follows a hybrid work model, requiring three days per week in the Irving, TX office. Willingness to travel.

Estimated Hiring Range: At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $77,400.00 to $135,400.00. This position is also incentive eligible. Vizient has a comprehensive benefits plan!

Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.

Working at Vizient means shaping the future of healthcare, every day. Alongside our clients, we're building a healthier, more human healthcare system. We connect people, data, and solutions to enable healthcare organizations to improve financial sustainability, enhance system performance, and deliver better care.

Headquartered in Irving, Texas, with 11 offices across the United States, Vizient has more than 5,000 employees who bring deep expertise and a shared commitment to transforming healthcare. Together, we're solving some of the industry's most complex challenges while creating opportunities to learn, grow, and drive lasting change for healthcare organizations and the communities they serve.

Through our enterprise of companies, we deliver meaningful impact across the continuum of care:. Apexus - The exclusive contractor for 340B Drug Pricing Program, managed by the Health Resources and Services Administration. aptitude - The industry's first online direct contracting market, supporting self-contracting activity between hospitals and suppliers. Kaufman Hall - Leading healthcare advisory services to support our clients in achieving financial, clinical, and operational excellence. Provista - Proven supply chain partner specializing in extended, diagnostic, and preventive care facilities, including surgery centers, home health, and senior living.