Client Accounts Specialist

CFS; Atlanta (GA); On-site; USD 75,000 - 85,000; Full time

Job summary

CFS is seeking a Client Accounts Specialist in Midtown Atlanta to manage client portfolios, resolve billing and collections, and collaborate with attorneys and finance teams. You will work with ARCS, Aderant, and e-billing tools to optimize payment outcomes and client satisfaction.

This role offers visibility across the organization, growth opportunities, and a chance to impact firm performance while maintaining strong client relationships and service excellence.

Qualifications

• 3-5 years of experience in Client Accounts, AR, Billing or related roles.
• Experience in collections, accounts receivable, billing, or client account management.
• Law firm or professional services experience preferred.

Responsibilities

• Manage a portfolio as a Client Accounts Specialist analyzing account activity, payment trends, aging reports, and balances.
• Collaborate with attorneys, clients, billers, and finance teams to resolve collection issues and improve outcomes.
• Investigate disputed invoices, short payments, unapplied cash, and account discrepancies.
• Monitor e-billing platforms and address issues impacting invoice processing and collections.
• Maintain accurate account documentation and collection records in ARCS and related systems.

Skills

Accounts Receivable

Collections

Billing

Client Management

Education

High School Diploma

Accounting/Finance/Business Admin coursework

Tools

ARCS

Aderant

Microsoft Excel

Client e-billing platforms

Job description

• Join a nationally recognized law firm as a Client Accounts Specialist with a long-standing reputation for culture, stability, and employee retention
• Gain visibility across the organization while serving as a trusted Client Accounts Specialist supporting attorneys, clients, and finance leadership
• Take ownership of a diverse client portfolio and make a direct impact on firm performance as a Client Accounts Specialist
• Develop expertise in collections, accounts receivable, billing resolution, and client account management
• Collaborate with attorneys, billers, legal support teams, and finance professionals in a highly interactive Client Accounts Specialist role
• Utilize leading platforms including ARCS, Aderant, and e-billing systems to manage and resolve complex account matters
• Strengthen your analytical and problem-solving skills while helping clients navigate payment and billing challenges
• Enjoy career growth opportunities and professional development within a highly respected professional services environment
• Build meaningful client relationships while balancing financial objectives and exceptional service
• Advance your long-term career as a Client Accounts Specialist with a firm consistently recognized as one of the best places to work

Midtown,Atlanta

$75,000-85,000

Why This Opportunity Stands Out

• Join a nationally recognized law firm as a Client Accounts Specialist with a long-standing reputation for culture, stability, and employee retention
• Gain visibility across the organization while serving as a trusted Client Accounts Specialist supporting attorneys, clients, and finance leadership
• Take ownership of a diverse client portfolio and make a direct impact on firm performance as a Client Accounts Specialist
• Develop expertise in collections, accounts receivable, billing resolution, and client account management
• Collaborate with attorneys, billers, legal support teams, and finance professionals in a highly interactive Client Accounts Specialist role
• Utilize leading platforms including ARCS, Aderant, and e-billing systems to manage and resolve complex account matters
• Strengthen your analytical and problem-solving skills while helping clients navigate payment and billing challenges
• Enjoy career growth opportunities and professional development within a highly respected professional services environment
• Build meaningful client relationships while balancing financial objectives and exceptional service
• Advance your long-term career as a Client Accounts Specialist with a firm consistently recognized as one of the best places to work

Key Responsibilities

• Manage a portfolio as a Client Accounts Specialist by analyzing account activity, payment trends, aging reports, and outstanding balances
• Partner with attorneys, clients, billers, and finance teams to resolve collection issues and improve payment outcomes
• Investigate disputed invoices, short payments, unapplied cash, and account discrepancies
• Monitor e-billing platforms and proactively address issues impacting invoice processing and collections
• Maintain accurate account documentation, follow-up activity, and collection records within ARCS and related systems
• Support collection priorities and escalation efforts while delivering the level of service expected from a successful Client Accounts Specialist

Qualifications

• 3-5 years of experience as a Client Accounts Specialist, Accounts Receivable Specialist, Collections Specialist, Billing Specialist, or related professional
• Experience in commercial collections, accounts receivable, billing, or client account management required
• Law firm or professional services experience preferred
• Strong communication, analytical, organizational, and relationship management skills
• Experience with ARCS, Aderant, Microsoft Excel, and client e-billing platforms preferred
• High school diploma required; degree or coursework in Accounting, Finance, Business Administration, or a related field preferred

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