Field-Based Growth & Client Relations Coordinator

Tidewater Consulting; Alpharetta (GA); On-site; USD 42,000 - 52,000; Full time

Job summary

Tidewater Consulting in the Atlanta area is expanding its Business Development team to engage directly with customers, identify their needs, and support our sales and marketing efforts.

The ideal candidate has customer service experience, strong multitasking, and excellent follow-up skills, with a drive to help clients and grow our brand. This entry-level role offers growth in a collaborative environment with exposure to dynamic client interactions.

Qualifications

• 6–12 months of face-to-face customer service experience.
• Trustworthy and professional with a strong moral compass.
• Proven organizational skills and attention to detail.
• Ability to implement new ideas and deliver solutions quickly.
• Coachable with a positive attitude and student mentality.

Responsibilities

• Client support and networking – Acquire and maintain a network of sources to identify new customers. Communicate directly with customers to identify and understand market needs.
• Drive revenue and meet sales quotas - Demonstrate the functions and uses of products or services to secure and close new accounts.
• Provide client satisfaction through transparency - Uphold company and brand standards. Respond to and actively fix issues that arise throughout the sales cycle and service contract.
• Account management - Stay in contact with existing and previous customers; provide appropriate enhancements, upgrades, and follow up on all referrals.
• Reporting – Maintain daily reports of activities, orders, sales, and team/territory standing.

Skills

Customer service

Trustworthy

Organizational skills

Adaptability

Coachable

Job description

Tidewater Consulting in the Atlanta area is expanding its Business Development team to engage directly with customers, identify their needs, and support our sales and marketing efforts.

The ideal candidate has customer service experience, strong multitasking, and excellent follow-up skills, with a drive to help clients and grow our brand. This entry-level role offers growth in a collaborative environment with exposure to dynamic client interactions.