Customer Account Manager

Tidewater Consulting; Milton (GA); On-site; USD 42,000 - 54,000; Full time

Job summary

Tidewater Consulting in Atlanta seeks an entry level professional to be the first point of contact for consumers, educating and assisting in securing business for our client. The role focuses on meeting prospective accounts and driving revenue while learning key client interactions.

Ideal candidates bring a strong client-facing attitude, willingness to train others, and enthusiasm for a fast-paced, performance-driven environment. This position is based in Atlanta and offers growth opportunities.

Qualifications

• Associates degree or some college preferred, but not required.
• 2+ years of experience in client facing, customer service roles.
• Strong student mentality and proven ability to teach and train others.
• Comfortability in a fast paced, performance-based position.

Responsibilities

• Building/nurturing business relationships: The Entry Level Account Manager is responsible for establishing long lasting business relationships with clients, including follow up meetings and problem solving to improve the customer experience.
• Meeting sales targets: Achieve quotas by setting the standard of hard work, executing sales systems, and representing our brand partners with integrity and professionalism.
• Conducting market research: Maintain a good understanding of the market and industry trends in order to identify consumer demographics and provide great customer service.
• Providing feedback to management: Deliver regular feedback to management about the performance of the sales team and identify areas for improvement. Offer solutions.

Education

Associates degree or some college preferred, but not required

2+ years of experience in client facing, customer service roles

Strong student mentality and proven ability to teach and train others

Comfortability in a fast paced, performance-based position

Job description

Tidewater is a consulting firm in the heart of Atlanta. We are founded on tenacity, creativity, invention, and optimism. Our management team is dedicated to empowering our employees and promoting a diverse, performance-based, work environment that provides everyone an equal chance to succeed.

Currently, we are seeking an entry level professional to train as the first point of contact for consumers. The primary function of this role is to meet with prospective new accounts to educate and assist in securing business. Our ultimate goal is to drive revenue on behalf of our client.

Important Responsibilities

• Building/nurturing business relationships: The Entry Level Account Manager is responsible for establishing long lasting business relationships with clients, including follow up meetings and problem solving to improve the customer experience.
• Meeting sales targets: Achieve quotas by setting the standard of hard work, executing sales systems, and representing our brand partners with integrity and professionalism.
• Conducting market research: Maintain a good understanding of the market and industry trends in order to identify consumer demographics and provide great customer service.
• Providing feedback to management: Deliver regular feedback to management about the performance of the sales team and identify areas for improvement. Offer solutions.

Qualifications

• Associates degree or some college preferred, but not required
• 2+ years of experience in client facing, customer service roles
• Strong student mentality and proven ability to teach and train others
• Comfortability in a fast paced, performance-based position

Apply if you have experience or interest in any of the following:

Customer Service, Relationships, Customer Acquisition, Business Development, Leadership, Hospitality, Campaign Management, Communication, Training, Sales, Retail, Promotions, Team, Club, Athlete, Teamwork, Advertising, Marketing, Client Acquisition