Client Accounts & Collections Specialist

Pillsbury Winthrop Shaw Pittman LLP; Nashville (TN); On-site; USD 50,000 - 55,000; Full time

Job summary

Pillsbury Winthrop Shaw Pittman LLP is seeking a Client Account Specialist in Nashville, TN. The role supports billing attorneys, internal personnel, and clients to ensure timely payment of outstanding balances.

You will manage collection activities from initial follow‑up through resolution, producing reports and maintaining professional client service standards. Qualifications include strong Excel proficiency, Bachelor’s degree preferred, and excellent communication and organizational skills.

Qualifications

• BA/BS degree preferred or equivalent professional experience.
• Strong Excel skills and ability to work with financial data and reports.
• Excellent written and verbal communication, attention to detail, and organizational skills.

Responsibilities

• Provide clients and attorneys with accurate account information, A/R reports, copies of invoices, statements, and other supporting documentation as requested.
• Review aged A/R regularly and communicate collection status and follow‑ups with billing attorneys.
• Contact clients by telephone and email regarding past‑due balances with a courteous, professional approach.
• Research account questions, payment status, and disputes; coordinate with Finance and billing teams to resolve.

Skills

Excel proficiency

Written & verbal communication

Organizational skills

Team collaboration

Education

BA/BS degree

Tools

Microsoft Office

Job description

Pillsbury Winthrop Shaw Pittman LLP is seeking a Client Account Specialist in Nashville, TN. The role supports billing attorneys, internal personnel, and clients to ensure timely payment of outstanding balances.

You will manage collection activities from initial follow‑up through resolution, producing reports and maintaining professional client service standards. Qualifications include strong Excel proficiency, Bachelor’s degree preferred, and excellent communication and organizational skills.