Client Account Representative

Bela Brand Bat; Columbus (OH); On-site; USD 50,000 - 55,000; Full time

Job summary

An innovative company is seeking a detail-oriented Client Account Representative to enhance client relationships and ensure satisfaction. This role involves managing assigned accounts, addressing inquiries, and coordinating with internal teams to deliver tailored solutions. The ideal candidate will thrive in a collaborative environment, possess strong communication skills, and be proactive in identifying growth opportunities. Join a supportive team where your contributions will significantly impact client success and your professional development in a dynamic industry.

Benefits

Competitive annual salary

Opportunities for professional growth

Collaborative team environment

On-the-job training

Skill development

Qualifications

• Proven experience in account management or customer service roles.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Manage and nurture relationships with assigned client accounts.
• Serve as the primary contact for client inquiries and concerns.

Skills

Account Management

Customer Service

Communication Skills

Organizational Skills

Problem-Solving

Education

Bachelor’s degree in Business

Bachelor’s degree in Communications

Tools

Microsoft Office Suite

CRM tools

Job description

Company Description

About Us

Bela Brand Bat is a fast-growing and innovative company dedicated to delivering premium branding solutions to a diverse client base. Our mission is to help businesses establish a powerful and lasting presence in the marketplace. At Bela Brand Bat, we value creativity, strategic thinking, and a commitment to excellence in everything we do.

Job Description

Job Description

We are currently seeking a Client Account Representative to join our team in Columbus, OH. This role is ideal for a detail-oriented and client-focused professional who excels in communication and relationship management. You will serve as the main point of contact for assigned accounts, ensuring client satisfaction and retention while identifying opportunities for growth and improvement.

Responsibilities

• Manage and nurture relationships with assigned client accounts
• Serve as a primary contact for client inquiries, concerns, and service requests
• Coordinate with internal departments to meet client needs and expectations
• Track account performance and prepare regular reports for clients and management
• Ensure timely and successful delivery of solutions according to client objectives
• Identify opportunities for account growth and recommend improvements
• Maintain accurate records of interactions and updates in company systems
  
  

Qualifications

Qualifications

• Bachelor’s degree in Business, Communications, or related field preferred
• Proven experience in account management, customer service, or a related role
• Strong communication and interpersonal skills
• Ability to manage multiple accounts and prioritize tasks efficiently
• Attention to detail and strong organizational skills
• Proficiency in Microsoft Office Suite and CRM tools
• Self-motivated with a proactive approach to problem-solving
  
  

Additional Information

Benefits

• Competitive annual salary ($50,000 - $55,000)
• Opportunities for professional growth and advancement
• Collaborative and supportive team environment
• On-the-job training and skill development
• Full-time, consistent schedule