Client Account Manager - Security Ops Lead (On-site)

Securitas Global Clients America; New Haven (CT); On-site; USD 60,000 - 66,000; Full time

Benefits offered by this job

Retirement plan

Medical and dental coverage

Company-paid life insurance

Disability insurance

Employee assistance plan

Paid holidays and time off

Job summary

Securitas is seeking an Account Manager for our New Haven, CT location. You will oversee client relationships, support operational excellence, and ensure exceptional service during a Monday-Friday shift from 7:00 AM to 3:00 PM.

The role emphasizes leadership, communication, and problem-solving in a security services environment. Responsibilities include serving as the main client contact, managing daily operations, coordinating scheduling and attendance, and conducting site visits to ensure

Qualifications

• High School Diploma or GED with 2 years related experience.
• Minimum 2 years of experience in retail preferred.
• Equivalent combination of education and experience acceptable.

Responsibilities

• Serve as primary contact for clients and maintain relationships.
• Manage daily operations and ensure contract requirements are met.
• Support scheduling, attendance, and performance coaching.
• Conduct site visits and audits to ensure compliance with standards.
• Address client concerns and resolve issues promptly.
• Maintain records, reports, and documentation.
• Collaborate with leadership to achieve objectives.

Skills

Leadership

Communication

Problem-solving

Organization

Customer service

Education

High School Diploma or GED

Job description

Securitas is seeking an Account Manager for our New Haven, CT location. You will oversee client relationships, support operational excellence, and ensure exceptional service during a Monday-Friday shift from 7:00 AM to 3:00 PM.

The role emphasizes leadership, communication, and problem-solving in a security services environment. Responsibilities include serving as the main client contact, managing daily operations, coordinating scheduling and attendance, and conducting site visits to ensure