Client Account Coordinator

RSC Insurance Brokerage, Inc.; Grapevine (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

RSC Insurance Brokerage, Inc. is seeking a Client Account Coordinator in Grapevine, Texas. This pivotal role is responsible for managing client relationships while ensuring customer satisfaction. The ideal candidate should possess a Bachelor's degree and have 2-4 years in account management.

Your responsibilities will include building strong client relationships, developing account plans, and collaborating with internal teams to deliver timely solutions. Strong communication skills and the ability to work independently are essential for success in this position.

Qualifications

• 2-4 years of experience in account management or client services.
• Ability to work independently and as part of a team.

Responsibilities

• Build and maintain strong relationships with clients.
• Develop and implement account plans to meet client needs.
• Identify opportunities for upselling and cross-selling.

Skills

Strong communication and interpersonal skills

Problem-solving abilities

Organizational abilities

Education

Bachelor's degree in Business, Marketing, or a related field

Job description

Client Account Coordinator is responsible for managing client relationships and ensuring customer satisfaction. This role involves developing account strategies, identifying client needs, and collaborating with internal teams to deliver effective solutions. The Client Account Coordinator acts as a liaison between clients and the company, ensuring the successful execution of services and driving client retention.

Responsibilities

• Build and maintain strong relationships with clients, understanding their business objectives.
• Develop and implement account plans to meet client needs and achieve revenue targets.
• Identify opportunities for upselling and cross-selling products and services.
• Collaborate with internal teams to ensure timely delivery of services and resolve client issues.
• Monitor account performance and provide regular updates and reports to clients.

Qualifications

• Bachelor's degree in Business, Marketing, or a related field.
• 2-4 years of experience in account management or client services.
• Strong communication and interpersonal skills.
• Excellent problem-solving and organizational abilities.
• Ability to work independently and as part of a team.

Brown & Brown, Inc. (NYSE: BRO) is a leading insurance brokerage firm delivering comprehensive and customized insurance solutions and specialization since 1939. With a global presence spanning 700+ locations and a team of approximately 23,000 professionals, we are dedicated to delivering scalable, innovative strategies for our customers at every step of their growth journey.

Brown & Brown, Inc. and our team of companies is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

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