Account Manager

RSC Insurance Brokerage, Inc.; Massachusetts; Hybrid; USD 52,000 - 80,000; Full time

Job summary

Brown & Brown, Inc. is seeking a Mid-Market Account Manager to join our Commercial Lines Service team in Massachusetts. You will collaborate with Account Executives to design, support, and execute tailored insurance solutions for mid-market clients.

This hybrid role sits in either our Boston or Dedham offices and focuses on renewals, risk placement, and client service while maintaining accurate records in agency systems.

Qualifications

• Two or more years of experience in a Property and Casualty brokerage environment with a strong understanding of commercial insurance.
• Ability to follow processes and procedural guidance.
• Effective time management and task prioritization to meet deadlines.
• Clear communication skills, both written and verbal.
• Ability to work independently and as part of a team.
• Insurance licenses, or willingness to obtain them as required.

Responsibilities

• Drive smooth and successful renewals by partnering closely with Account Executives to prepare submissions, exposure summaries, proposals, coverage summaries, and binding documentation.
• Support informed risk placement by drafting loss exhibits and proactively obtaining loss runs directly from carriers.
• Coordinate accurate and timely certificates and proofs of insurance to ensure clients and partners have what they need.
• Maintain precise, up-to-date records in the system of records to protect data integrity and team efficiency.
• Uphold service excellence through quality control of insurance program documentation, including policies, endorsements, audits, and claims.

Skills

P&C brokerage experience

Process adherence

Time management

Communication skills

Independent worker

Licenses or willingness

Job description

The Mid-Market Account Manager plays a vital role on our Commercial Lines Service team and is at the center of delivering exceptional client experiences. This position partners closely with Account Executives to help design, support, and execute tailored insurance solutions for a diverse portfolio of mid-market commercial clients. You will be actively involved in the service, placement, and growth of accounts, making a meaningful impact on both client success and the overall business. In this role, you will thrive by staying organized, managing and interpreting data, and ensuring accurate documentation within agency management systems. Strong attention to detail, the ability to follow established processes, and the skill to balance multiple priorities are essential. This is an excellent opportunity for someone who enjoys collaboration, problem solving, and contributing to a fast paced, client focused environment. This is a hybrid role that can sit in either our Boston or Dedham Massachusetts offices.

Your Impact:

Drive smooth and successful renewals by partnering closely with Account Executives to prepare submissions, exposure summaries, proposals, coverage summaries, and binding documentation. Support informed risk placement by drafting loss exhibits and proactively obtaining loss runs directly from carriers. Ensure clients and partners have what they need by coordinating accurate and timely certificates and proofs of insurance. Protect data integrity and team efficiency by maintaining precise, up-to-date records in the system of records. Uphold service excellence through quality control of insurance program documentation, including policies, endorsements, audits, and claims.

Successful Candidates Will Have:

• Two or more years of experience in a Property and Casualty brokerage environment, with a strong understanding of commercial insurance.
• Ability to follow processes and procedural guidance.
• Effective time management and task prioritization to meet deadlines.
• Clear communication skills, both written and verbal.
• Ability to work independently and as part of a team.
• Insurance licenses, or willingness to obtain them as required.

Brown & Brown, Inc. (NYSE: BRO) is a leading insurance brokerage firm delivering comprehensive and customized insurance solutions and specialization since 1939. With a global presence spanning 700+ locations and a team of approximately 23,000 professionals, we are dedicated to delivering scalable, innovative strategies for our customers at every step of their growth journey.

Learn more at BBrown.com.

Pay Range:

$51,800 - $80,000 Annual The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for this role.

Brown & Brown, Inc. and our team of companies is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

Learn more about working at Risk Strategies, part of the Brown & Brown team, by visiting https://us.bbrown.com/careers/.

Personal information submitted by California applicants in response to a job posting is subject to Risk Strategies' California Job Applicant Privacy Notice.

Risk Strategies has joined Brown & Brown, and teams at both companies are growing. Risk Strategies offers comprehensive risk management solutions, insurance and reinsurance placement for property & casualty, employee benefits, private client services, as well as consulting services and financial & wealth solutions. We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed, and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates-not employees, and leaders-not managers. Everything we do is about the greater “WE”-never “me.”While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission-always doing what is best for our customers.

Brown & Brown and its affiliates maintain an internal recruiting team responsible for filling open roles posted to the public.