Client Account Coordinator

Brown & Brown; Grapevine (TX); On-site; USD 52,000 - 65,000; Full time

Job summary

Brown & Brown in Grapevine, Texas is seeking a Client Account Coordinator to manage client relationships and ensure satisfaction. You will develop account strategies, identify client needs, and collaborate with internal teams to deliver effective solutions.

The role focuses on driving client retention and delivering services that meet revenue targets, with strong emphasis on communication and independent as well as collaborative work.

Qualifications

• Bachelor's degree in Business, Marketing, or related field.
• 2-4 years of experience in account management or client services.
• Strong communication and interpersonal skills.
• Excellent problem-solving and organizational abilities.
• Ability to work independently and as part of a team.

Responsibilities

• Build and maintain strong relationships with clients, understanding their business objectives.
• Develop and implement account plans to meet client needs and achieve revenue targets.
• Identify opportunities for upselling and cross-selling products and services.
• Collaborate with internal teams to ensure timely delivery of services and resolve client issues.
• Monitor account performance and provide regular updates and reports to clients.

Skills

Client relationships

Communication skills

Interpersonal skills

Organizational abilities

Problem-solving

Education

Bachelor's degree in Business/Marketing

Job description

Client Account Coordinator is responsible for managing client relationships and ensuring customer satisfaction. This role involves developing account strategies, identifying client needs, and collaborating with internal teams to deliver effective solutions. The Client Account Coordinator acts as a liaison between clients and the company, ensuring the successful execution of services and driving client retention.

Your Impact

• Build and maintain strong relationships with clients, understanding their business objectives.
• Develop and implement account plans to meet client needs and achieve revenue targets.
• Identify opportunities for upselling and cross-selling products and services.
• Collaborate with internal teams to ensure timely delivery of services and resolve client issues.
• Monitor account performance and provide regular updates and reports to clients.

Successful Candidate Will Have

• Bachelor's degree in Business, Marketing, or a related field.
• 2-4 years of experience in account management or client services.
• Strong communication and interpersonal skills.
• Excellent problem-solving and organizational abilities.
• Ability to work independently and as part of a team.

Brown & Brown, Inc. (NYSE: BRO) is a leading insurance brokerage firm delivering comprehensive and customized insurance solutions and specialization since 1939. With a global presence spanning 700+ locations and a team of approximately 23,000 professionals, we are dedicated to delivering scalable, innovative strategies for our customers at every step of their growth journey. Learn more at BBrown.com.