Client Account Administrator Phoenix, Arizona

United Integrated Services Corp.; Phoenix, Northern (AZ, KY); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Comprehensive benefits

Competitive compensation

Career growth

Meaningful work

Collaborative environment

Job summary

United Integrated Services (UIS) in Phoenix, AZ, is seeking a Client Account Administrator to provide centralized coordination for client communications, project support, billing, and account follow-up across multiple teams. The role ensures timely deliverables from pre-award activities through project closeout.

Responsibilities include preparing project reports, managing proposals and invoices, maintaining records, and keeping stakeholders aligned on deadlines and actions.

Qualifications

• High school diploma or equivalent.
• Three years of progressively responsible experience in project coordination, client service, billing, proposal support, document control, or a related administrative function.
• Demonstrated experience managing detailed records, deadlines, and cross-functional follow-up.
• Proficiency with Microsoft Word, Excel, Outlook, and presentation software; ability to learn company systems and client portals.
• Strong written and verbal communication skills, including the ability to prepare professional client-facing documents.

Responsibilities

• Coordinate routine client communications, requests, meetings, and follow-up activities; document decisions, commitments, and action items.
• Prepare and maintain project reports, presentations, schedules, milestone trackers, meeting materials, and action logs.
• Maintain accurate submittal, RFI, project-status, closeout, and turnover records in accordance with established procedures.
• Keep clients, field teams, Engineering, and project leadership aligned on current project information, deadlines, and required actions.
• Manage RFP, RFQ, quotation, pricing package, and proposal schedules from initial request through submission.
• Coordinate required inputs from Estimating, Project Management, Engineering, Procurement, Accounting, and other contributors.
• Assemble complete, accurate, and professional proposal packages for management review and client submission.
• Maintain proposal records, track due dates and approvals, and support the handoff of awarded work to project execution and billing.
• Prepare client invoices and progress payment applications with complete, accurate, and timely supporting documentation.
• Maintain billing schedules and track submissions, approvals, retention, payments, and outstanding balances.
• Coordinate the resolution of billing questions, rejected invoices, revisions, credits, deductions, and resubmissions with Project Management and Accounting.
• Support accounts receivable follow-up, account reconciliation, final billing, and project closeout.
• Prioritize competing deadlines and communicate risks, missing information, and unresolved issues to the Supervisor promptly.
• Follow established document-control, billing, confidentiality, and records-retention procedures.
• Maintain accurate trackers and provide clear status updates to internal stakeholders and clients.
• Identify opportunities to improve templates, workflows, handoffs, and backup coverage.
• Perform related duties consistent with the purpose and responsibilities of the position.

Skills

Client-facing communication

Project coordination

Documentation

Education

High school diploma or equivalent

Associate or bachelor's degree in business administration, accounting, construction management, project management, communications, or a related field

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Presentation software

Job description

At United Integrated Services (UIS), we build more than facilities—we build the infrastructure that enables technologies to shape the future. As a global engineering and construction company specializing in the semiconductor industry, UIS brings together talented people, technical expertise, and innovative solutions to deliver the most complex and critical projects in the industry.

Our U.S. team is helping build the next generation of advanced semiconductor manufacturing facilities, working alongside some of the world's leading technology companies. Our work requires precision, collaboration, accountability, and a commitment to doing things the right way—from the planning and engineering stages through construction and project completion.

As UIS continues to grow, we are building more than projects. We are building teams, developing careers, and creating opportunities for talented professionals to make a meaningful impact. If you are looking for an opportunity to work on challenging projects, grow your career, and be part of something bigger, we invite you to build the future with UIS.

WHAT WE OFFER

• Comprehensive Benefits – Medical, Dental, Vision, Short-Term Disability (STD), Long-Term Disability (LTD), and Life Insurance provided at no cost to employees.
• Competitive Compensation – Competitive salaries and opportunities for performance-based incentives.
• Career Growth – Opportunities to develop your skills, take on new challenges, and grow with a rapidly expanding organization, supported by education reimbursement for eligible employees pursuing continued learning and professional development.
• Meaningful Work – The opportunity to contribute to some of the most advanced semiconductor construction projects in the country.
• Collaborative Environment – Work alongside experienced professionals across engineering, construction, project management, safety, procurement, and operations.

Summary:

The Client Account Administrator provides centralized coordination for client communications, project support, proposal development, billing, and account follow-up. The position works across Project Management, Engineering, Construction Operations, Estimating, Procurement, and Accounting to keep information current, documentation complete, and deliverables on schedule. The role supports a professional client experience from pre-award activities through project closeout and final billing.

Essential Duties and Responsibilities

• Coordinate routine client communications, requests, meetings, and follow-up activities; document decisions, commitments, and action items.
• Prepare and maintain project reports, presentations, schedules, milestone trackers, meeting materials, and action logs.
• Maintain accurate submittal, RFI, project-status, closeout, and turnover records in accordance with established procedures.
• Keep clients, field teams, Engineering, and project leadership aligned on current project information, deadlines, and required actions.
• Manage RFP, RFQ, quotation, pricing package, and proposal schedules from initial request through submission.
• Coordinate required inputs from Estimating, Project Management, Engineering, Procurement, Accounting, and other contributors.
• Assemble complete, accurate, and professional proposal packages for management review and client submission.
• Maintain proposal records, track due dates and approvals, and support the handoff of awarded work to project execution and billing.
• Prepare client invoices and progress payment applications with complete, accurate, and timely supporting documentation.
• Maintain billing schedules and track submissions, approvals, retention, payments, and outstanding balances.
• Coordinate the resolution of billing questions, rejected invoices, revisions, credits, deductions, and resubmissions with Project Management and Accounting.
• Support accounts receivable follow-up, account reconciliation, final billing, and project closeout.
• Prioritize competing deadlines and communicate risks, missing information, and unresolved issues to the Supervisor promptly.
• Follow established document-control, billing, confidentiality, and records-retention procedures.
• Maintain accurate trackers and provide clear status updates to internal stakeholders and clients.
• Identify opportunities to improve templates, workflows, handoffs, and backup coverage.
• Perform related duties consistent with the purpose and responsibilities of the position.

Minimum Qualifications

• High school diploma or equivalent.
• Three years of progressively responsible experience in project coordination, client service, billing, proposal support, document control, or a related administrative function.
• Demonstrated experience managing detailed records, deadlines, and cross-functional follow-up.
• Proficiency with Microsoft Word, Excel, Outlook, and presentation software; ability to learn company systems and client portals.
• Strong written and verbal communication skills, including the ability to prepare professional client-facing documents.

Preferred Qualifications

• Associate or bachelor's degree in business administration, accounting, construction management, project management, communications, or a related field.
• Experience in construction, engineering, manufacturing, or another project-based environment.
• Familiarity with RFPs, RFQs, proposals, submittals, RFIs, progress billing, retention, accounts receivable, and project closeout.

Additional Requirements:

Must have and maintain a valid driver’s license. May be required to travel to other sites within Arizona to perform certain work functions.

Physical Demands:

The physical demands described here are representative of those that a candidate must meet to successfully perform the essential functions of this job.

• Frequently stand and walk for extended periods throughout the workday.
• Frequently lift, carry, push, and pull materials weighing up to 50 pounds, and occasionally lift heavier items with assistance or mechanical equipment.
• Bend, stoop, kneel, crouch, and reach to perform assigned tasks.
• Use hands and fingers to handle, feel, grasp, and operate tools, equipment, or materials.
• Perform repetitive motions involving the hands, wrists, and arms.
• Climb ladders, stairs, or elevated surfaces as required by the job.
• Maintain visual acuity sufficient to read labels, instructions, safety signage, and documentation.
• Maintain balance and coordination while moving materials or operating equipment.
• Ability to work in physically demanding environments requiring frequent movement and manual labor.
• Exposure to dust, noise, vibration, and moving mechanical equipment.
• Indoor and/or outdoor work environments, which may include varying temperatures and weather conditions.
• Work in confined spaces, elevated areas, or active job sites, depending on project requirements.
• Required use of personal protective equipment (PPE) such as hard hats, safety glasses, gloves, steel-toe boots, and high-visibility vests.
• Interaction with powered industrial equipment, tools, and vehicles.

UIS is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status. Or any other characteristic protected by federal, state, or local law. We believe in fostering a diverse and inclusive workplace where all individuals are treated with respect and dignity.

Disclaimer:

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties as assigned by their supervisor.