Cleveland Outlet - Team Lead/Shift Manager

goodwillgoodskills; Kentucky; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Bonus incentive plan

Generous paid time off

Paid holidays

Medical, dental, & vision benefits

Retirement planning with company match

Job summary

Goodwill Industries of Greater Cleveland & East Central Ohio is hiring a Store Team Lead/Shift Manager for the Cleveland Outlet Store. You will help run daily store operations, supervise staff, and drive team goals with a focus on excellent customer service.

We offer full-time hours and a comprehensive benefits package including bonus incentives, paid time off, holidays, health/dental/vision coverage, and retirement planning with company match. Background check required.

Qualifications

• Minimum of 6 months of leadership experience
• High school diploma/GED
• Exceptional customer service skills

Responsibilities

• Assist with daily store operations and drive overall store performance
• Supervise staff and help achieve daily/weekly goals
• Run the register, assist with sorting/pricing merchandise, and maintain store metrics
• Report on store performance and activities to management

Skills

Leadership

Customer service

Education

High school diploma/GED

Job description

Goodwill Industries of Greater Cleveland & East Central Ohio is hiring a full-time Store Team Lead/Shift Manager at their Cleveland Outlet Store.

Do you have a little leadership experience and want the opportunity to further your career in an entry-level retail store management position? Would you like to join us in our mission to empower people on their journey to independence?

You will assist with daily store operations, drive team goals, and jump in wherever needed to ensure the job gets done! Whether running the register, sorting or pricing merchandise, or reporting on metrics, you will need a positive attitude and leadership skills.

As part of the Goodwill team, you can make a difference and change lives every day! Working at Goodwill means you are part of a team that helps fund outreach programs for people in need in your local community. These include pre-employment programs, job placement, family strengthening, and community outreach services. Plus, you will help us keep tons of trash out of landfills yearly!

We offer full-time hours with an amazing benefits package that includes:

• Bonus incentive plan
• Generous paid time off
• Paid holidays
• Medical, dental, & vision benefits at a fraction of the premium cost
• Retirement planning with company match

QUALIFICATIONS FOR A STORE TEAM LEAD

• Minimum of 6 months of experience in a leadership role
• High school diploma/GED
• Exceptional customer service skills

Goodwill continues to be an environmentally friendly way to divert clothing, textiles, and housewares from landfills. In 2023, more than 25 million pounds of material were diverted from landfills because of area donors and our local Goodwill system.

Goodwill is a nonprofit, social service agency dedicated to improving the lives of all people by providing skill-building programs and services needed to help remove common barriers to good jobs and independence. The stores provide revenue to help fund these programs and serve as job training sites.

Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Background check required.