Canton Outlet - Team Lead/Shift Manager

goodwillgoodskills; Kentucky; On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Bonus incentive plan

Generous paid time off

Paid holidays

Medical, dental, & vision benefits

Job summary

Goodwill Industries of Greater Cleveland & East Central Ohio is hiring a full-time Store Team Lead/Shift Manager at their Canton Outlet Store. The role involves supervising daily operations, driving team achievements, and stepping in wherever needed to ensure tasks are completed efficiently.

The position emphasizes leadership, strong customer service, and teamwork within a nonprofit that funds community programs. Benefits and equal opportunity employment are highlighted.

Qualifications

• 6 months minimum leadership experience.
• High school diploma or GED.
• Exceptional customer service skills.

Responsibilities

• Assist with daily store operations.
• Drive team goals and performance.
• Step in as needed to get the job done, including running the register, sorting or pricing merchandise, and reporting on metrics.

Skills

Leadership

Customer service

Education

HS diploma / GED

Job description

Goodwill Industries of Greater Cleveland & East Central Ohio is hiring a full-time Store Team Lead/Shift Manager at their Canton Outlet Store.

Do you have a little leadership experience and want the opportunity to further your career in an entry-level retail store management position? Would you like to join us in our mission to empower people on their journey to independence?

You will assist with daily store operations, drive team goals, and jump in wherever needed to ensure the job gets done! Whether running the register, sorting or pricing merchandise, or reporting on metrics, you will need a positive attitude and leadership skills.

As part of the Goodwill team, you can make a difference and change lives every day! Working at Goodwill means that you are part of a team that helps fund outreach programs for people in need in your local community. These programs include pre-employment, job placement, family strengthening, and community outreach services. Plus, you will help us keep tons of trash out of landfills yearly!

We offer full-time hours with an amazing benefits package that includes:

• Bonus incentive plan
• Generous paid time off
• Paid holidays
• Medical, dental, & vision benefits at a fraction of the premium cost
• Retirement planning with company match

QUALIFICATIONS FOR A STORE TEAM LEAD

• Minimum of 6 months of experience in a leadership role
• High school diploma/GED
• Exceptional customer service skills

Goodwill provides an environmentally friendly way to divert clothing, textiles, and housewares from area landfills.

Goodwill is a nonprofit, social service agency dedicated to improving the lives of all people by providing skill-building programs and services needed to help remove common barriers to good jobs and independence. The stores provide revenue to help fund these programs and serve as job training sites.

Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Background check required.