North Canton - Team Lead/Shift Manager

goodwillgoodskills; North Canton (OH); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Bonus incentive plan

Generous paid time off

Paid holidays

Medical, dental, & vision benefits

Retirement planning with company match

Job summary

Goodwill Industries of Greater Cleveland & East Central Ohio is seeking a Store Team Lead/Shift Manager in North Canton, OH for a full-time role. You will assist with daily store operations, lead the team to achieve goals, and step in across tasks from cashiering to pricing and merchandising.

The position emphasizes leadership, excellent customer service, and a commitment to community programs funded by Goodwill. Full-time benefits and career growth opportunities are included.

Qualifications

• Minimum of 6 months of experience in a leadership role.
• Exceptional customer service skills.

Responsibilities

• Assist with daily store operations and drive team goals.
• Show leadership across tasks such as register operation, sorting or pricing merchandise, and reporting on metrics.

Skills

Leadership experience

Customer service

Education

High school diploma/GED

Job description

Goodwill Industries of Greater Cleveland & East Central Ohio is hiring a full-time Store Team Lead/Shift Manager at our North Canton, Ohio, location.

Do you have a little leadership experience and want the opportunity to further your career in an entry-level retail store management position? Would you like to join us in our mission to empower people on their journey to independence?

You will help with daily store operations, drive team goals, and jump in wherever needed to get the job done! Whether running the register, sorting or pricing merchandise, or reporting on metrics, you will need a positive attitude and leadership skills.

We offer full-time hours with an amazing benefits package that includes:

• Bonus incentive plan
• Generous paid time off
• Paid holidays
• Medical, dental, & vision benefits at a fraction of the premium cost
• Retirement planning with company match

QUALIFICATIONS FOR A STORE TEAM LEAD

• Minimum of 6 months of experience in a leadership role
• High school diploma/GED
• Exceptional customer service skills

As part of the Goodwill team, you can make a difference! Working at Goodwill means that you are part of a team that helps fund outreach programs for people in need in your local community. These programs include pre-employment, job placement, family strengthening, and community outreach services. Plus, you will help us keep tons of trash out of landfills yearly!

Goodwill continues to provide an environmentally friendly way to divert clothing, textiles, and housewares from area landfills. In 2023, more than 25 million pounds of material were diverted from area landfills because of area donors and our local Goodwill system.

We are a nonprofit, social service agency dedicated to improving the lives of all people by providing skill-building programs and services needed to help remove common barriers to good jobs and independence. The stores generate revenue to help fund these programs and serve as job-training sites.

Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Background check required.