Clerk Receptionist (Bilingual English/ Spanish Required)

Goodwill-Industries-of-the-Columbia; Pasco (WA); On-site; USD 24,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Company-Paid Life Insurance

Paid Vacation and Sick Leave

PTO

On-Demand Payment

Bonus Opportunity

Retirement Savings Plan

Financial Assistance for training

Job summary

Goodwill Industries of the Columbia seeks a bilingual English/Spanish front desk and administrative support specialist for its Pasco, WA location. You will greet visitors, answer phones, process mail, schedule appointments, and support central office operations in a fast-paced team environment.

This full-time, nonexempt role typically runs 8:00am-4:30pm weekdays, with possible schedule flexibility. Benefits include medical/dental/vision, life insurance, PTO, paid vacation, and access to

Qualifications

• Bilingual English/Spanish required.
• Very detail oriented with accurate data handling.
• Intermediate computer skills for daily tasks.
• Commitment to confidentiality and ethical handling of information.
• Dependable, hardworking and good team player.
• Strong customer service mindset and positive attitude.

Responsibilities

• Greet, assist and provide visitors and participants with excellent customer service.
• Answer phones, routing calls, and take messages.
• Post outgoing mail, order, receive Employment Services Supplies.
• Maintain copy/work room equipment and machinery.
• Follow all security policies and safety procedures affecting the Central office.
• Support clerical function of Central office of Goodwill Industries of the Columbia.
• Facilitate intake paperwork and schedule appointments for staff.

Skills

Bilingual English/Spanish

Detail orientation

Intermediate computer skills

Confidentiality

Dependable

Customer service

Job description

Description

What will you do in this job?

• Greet, assist and provide visitors and participants with excellent customer service.
• Answer phones, routing calls, and take messages.
• Post outgoing mail, order, receive Employment Services Supplies.
• Maintain copy/work room equipment and machinery.
• Follow all security policies and safety procedures that affect the Central office.
• Support clerical function of Central office of Goodwill Industries of the Columbia
• Facilitate intake paperwork and schedule appointments for staff.

Compensation and Benefits

Starting Rate: $17.50, with eligibility for annual performance-based increases. Maximum pay is $20.16, achievable through sustained good performance and years of service.

Benefits Include:

• Medical, Dental, and Vision Insurance: Employee and dependent premiums shared between the company and employee.
• Company-Paid Life Insurance: Coverage provided at no cost to the employee.
• Paid Vacation and Sick Leave: Accrued based on hours worked.
• Paid Time Off (PTO): Twenty four hours of floating holiday annually. Prorated based upon hire date in the first calendar year of employment.
• Additional Longevity PTO: Earned on the anniversary date of hire, based on full- or part-time status.
• On-Demand Payment: Access to earned wages before payday.
• Bonus Opportunity: Based upon performance and prorated based upon hire date.
• Access to Financial Assistance: Support for training, education, and career development to help employees advance in their professional growth.
• Retirement Savings Plan: Eligible to participate in a 401(k) or Roth IRA upon turning 18, with enrollment eligibility after one year of service and 1,000 hours worked in the first year (or 500-1,000 hours each year for two consecutive years). Enrollment entry dates are January 1st or July 1st.

Work Schedule & Location:

Fulltime, nonexempt position. Days and hours are typically business hours Monday through Friday 8:00am-4:30pm. However, this position may require flexing hours as business needs indicates. This position will be temporarily located at the Goodwill Employment Connection Center on Court St, Pasco WA until the new Employment Connection Center on Wrigley St, Pasco WA opens.

Requirements

• Are Bilingual English/Spanish speaking. Required.
• Are very detail oriented
• Have intermediate computer use skills
• Are committed to honoring the confidentiality of information
• Are dependable and hardworking
• Are passionate about providing, and supporting high quality customer service
• Want to be part of an energetic, positive team whose focus is innovation, and excellence
• Are committed to working in a drug free workplace
• Interact positively with ethnically, culturally, economically and disability diverse populations
• Have three years previous work experience in an office setting performing administrative office duties preferred.