Clerk/Public Safety Training Center

Westmoreland County Community College; Youngwood (Westmoreland County); On-site; USD 15,000 - 21,000; Full time

Job summary

Westmoreland County Community College is seeking a Clerk for the Public Safety Training Center. You will handle clerical tasks, greet visitors, answer phones, assist students with online applications, manage records, and support daily operations of the Education Center and PSTC.

The role requires a high school diploma, basic Office tools proficiency, and ownership of required background clearances. Schedule includes set shifts and active engagement in student-related processes within a campus

Qualifications

• High school diploma or equivalent is required.
• PA Child Abuse History Clearance, PA Criminal Record Check Clearance, and FBI Federal Criminal History Record Clearance are required.
• Prior work performance must have met or exceeded appropriate work standards.

Responsibilities

• Act as a receptionist, greet visitors, schedule appointments, and distribute mail.
• Answer multi-line telephones, take messages, and forward to appropriate personnel.
• Assist students in completing online applications at the Education Center.
• Open and lock Education Center during day and evening shifts in the absence of the Director.
• Notify students regarding course/section openings and/or closings.
• Maintain student records and the center filing system.
• Set up the Learning Management System for distance learning courses when required.
• Process student book orders and tuition/payments.
• Proctor student testing when required.
• Receive and process forms for students, staff, and faculty including transcripts and registrations.

Skills

MS Word

MS Excel

Office tech

Communication

Organization

Problem solving

Education

High school diploma or equivalent

Job description

Position Details

Position Information

Position Title

Clerk/Public Safety Training Center

Division

Community Engagement (DIV)

Department

Public Safety Training Center

Job Description

Position Overview

This position is responsible to perform general clerical duties in support of the overall operation of the PSTC .

Essential Job Functions

• Act as a receptionist, including greeting visitors, scheduling appointments, and distributing mail to appropriate Education Center personnel. Answer multi-line telephones, take messages, and forward them to appropriate personnel. Answer general questions for students, staff, and visitors.
• Assist students in completing online applications at the Education Center.
• In the absence of the Director, open and lock Education Center during day and evening shifts.
• Notify students regarding course/section openings and/or closings.
• Perform general record-keeping and prepare routine documents and correspondence for students, faculty, and staff.
• Prepare and assist in maintaining student records and the center filing system.
• Set up the Learning Management System for distance learning courses when required.
• Process student book orders for distribution to students.
• Process student tuition and other student-related payments.
• Proctor student testing when required.
• Receive and/or process forms for students, staff, and faculty including, but not limited to, transcript requests, registrations, add/drop, and change-of-major requests, graduation records as well as personal data changes.
• Work with the team to support the daily operations of the center.

Other Job Functions

• Operate office equipment and troubleshoot and resolve any problems.
• Maintain up-to-date with professional credentials, best practices, and current disciplines including continued educational requirements through certifications, seminars, training programs, etc.
• Maintain and develop work-related knowledge, skills, and competencies related to the job through professional and cross-training opportunities.
• Attend all required meetings and training.
• Perform additional grade-level support duties as assigned.

Knowledge, Skills, And Abilities

• Knowledge of Microsoft Word and Excel required.
• Entry-level knowledge of professional office and telephone technology and procedures required.
• Proficient verbal and written communication skills.
• Read, comprehend and follow instructions/work orders.
• Ability to consistently provide excellent customer service.
• Ability to organize and prioritize work assignments, including managing multiple projects/tasks concurrently and meet varied deadlines.
• Identify problems and assist with problem solving.

Required Qualifications

• High school diploma or equivalent required.
• PA Child Abuse History Clearance, PA Criminal Record Check Clearance, and FBI Federal Criminal History Record Clearance are required.
• Prior work performance must have met or exceeded appropriate work standards.

Preferred Qualifications

• 1-year work experience providing clerical support in a business office setting preferred.

Physical Demands

• Prolonged sitting
• Frequent standing/walking or otherwise moving around department/campus
• Repetitive finger/hand movements
• Occasional lifting up to 20 lbs.
• Occasional bending

Audible Demands

• Ability to communicate orally and hear conversation

Visual Demands

• Use of computer and internet/internet-based systems
• Reading and preparing documents, reports, presentations, etc.

Environmental Conditions

• Work is primarily conducted in a typical indoor office environment with appropriate lighting, noises, and temperature control.

Hazards

• Minimal risk of injury or work-related illnesses.

Salary

$12.97/hour

Schedule Days/Hours

Tuesday - 8A to 4:30PM, Friday - 8A to 4:30PM

Posting Detail Information

Posting Number

S-2023-286-P

Number of Vacancies

1

Desired Start Date

Position End Date (if temporary)

Job Open Date

10/30/2026

Job Close Date

Open Until Filled

Yes