Clerk/Public Safety Training Center

Westmoreland-County-Community-College; Youngwood (Westmoreland County); Presencial; USD 15.000 - 21.000; Jornada completa

Descripción de la vacante

Westmoreland County Community College in Youngwood, PA is seeking a Clerk for the Public Safety Training Center. The role provides general clerical support, greeting visitors, managing student records, and assisting with online applications and course logistics.

You will handle routine office tasks, support distance learning setups, process payments, and assist with testing and registrations. This is an on-site, hourly position with standard center hours.

Formación

• Knowledge of Microsoft Word and Excel required.
• Entry-level knowledge of professional office and telephone technology and procedures required.
• Proficient verbal and written communication skills.
• Read, comprehend and follow instructions/work orders.
• Ability to consistently provide excellent customer service.
• Ability to organize and prioritize work assignments, including managing multiple projects/tasks concurrently and meet varied deadlines.
• Identify problems and assist with problem solving.

Responsabilidades

• Greet visitors, schedule appointments, distribute mail, answer phones, take messages and forward to appropriate personnel.
• Assist students in completing online applications.
• Open/close Education Center in the Director's absence.
• Notify students of course openings/closings.
• Maintain student records and center filing system.
• Set up the Learning Management System for distance learning.
• Process student book orders and tuition payments.
• Proctor student testing as required.
• Handle forms for students, staff, and faculty including transcripts and registrations.
• Support daily operations of the center with the team.

Conocimientos

Word & Excel proficiency

Verbal & written communication

Customer service

Organize & prioritize work

Problem solving

Reading & following instructions

Educación

High school diploma or equivalent

Descripción del empleo

Please see Special Instructions for more details.

Position Information

Position Title

Clerk/Public Safety Training Center

Division

Community Engagement (DIV)

Department

Public Safety Training Center

Job Description

Position Overview:
This position is responsible to perform general clerical duties in support of the overall operation of the PSTC .

Essential Job Functions:

• Act as a receptionist, including greeting visitors, scheduling appointments, and distributing mail to appropriate Education Center personnel. Answer multi-line telephones, take messages, and forward them to appropriate personnel. Answer general questions for students, staff, and visitors.
• Assist students in completing online applications at the Education Center.
• In the absence of the Director, open and lock Education Center during day and evening shifts.
• Notify students regarding course/section openings and/or closings.
• Perform general record-keeping and prepare routine documents and correspondence for students, faculty, and staff.
• Prepare and assist in maintaining student records and the center filing system.
• Set up the Learning Management System for distance learning courses when required.
• Process student book orders for distribution to students.
• Process student tuition and other student-related payments.
• Proctor student testing when required.
• Receive and/or process forms for students, staff, and faculty including, but not limited to, transcript requests, registrations, add/drop, and change-of-major requests, graduation records as well as personal data changes.
• Work with the team to support the daily operations of the center.

Other Job Functions:

• Operate office equipment and troubleshoot and resolve any problems.
• Maintain up-to-date with professional credentials, best practices, and current disciplines including continued educational requirements through certifications, seminars, training programs, etc.
• Maintain and develop work-related knowledge, skills, and competencies related to the job through professional and cross-training opportunities.
• Attend all required meetings and training.
• Perform additional grade-level support duties as assigned.

Knowledge, Skills, and Abilities:

• Knowledge of Microsoft Word and Excel required.
• Entry-level knowledge of professional office and telephone technology and procedures required.
• Proficient verbal and written communication skills.
• Read, comprehend and follow instructions/work orders.
• Ability to consistently provide excellent customer service.
• Ability to organize and prioritize work assignments, including managing multiple projects/tasks concurrently and meet varied deadlines.
• Identify problems and assist with problem solving.

Required Qualifications

• High school diploma or equivalent required.
• PA Child Abuse History Clearance, PA Criminal Record Check Clearance, and FBI Federal Criminal History Record Clearance are required.
• Prior work performance must have met or exceeded appropriate work standards.

Preferred Qualifications

• 1-year work experience providing clerical support in a business office setting preferred.

Physical Demands

• Prolonged sitting
• Frequent standing/walking or otherwise moving around department/campus
• Repetitive finger/hand movements
• Occasional lifting up to 20 lbs.
• Occasional bending

Audible Demands:

• Ability to communicate orally and hear conversation

Visual Demands:

• Use of computer and internet/internet-based systems
• Reading and preparing documents, reports, presentations, etc.

Environmental Conditions:

• Work is primarily conducted in a typical indoor office environment with appropriate lighting, noises, and temperature control.
• Minimal risk of injury or work-related illnesses.

Salary $12.97/hour

Schedule Days/Hours

Tuesday - 8A to 4:30PM, Friday - 8A to 4:30PM

Posting Number

S-2023-286-P

Number of Vacancies

1

Job Open Date

10/30/2026

Job Close Date

Open Until Filled Yes

Contact US

Please contact Human Resources at 724-925-4143 or via email [e-mail]

Applicants Documents

Required Documents

• Resume
• Cover Letter

Optional Documents

• Transcripts

Westmoreland County Community College

145 Pavilion Lane, Youngwood, PA 15697

Westmoreland is an affirmative action, equal opportunity college.