Clerk, Operations Office

ID Logistics US; West Jordan (UT); On-site; USD 24,000 - 32,000; Full time

Job summary

ID Logistics US in West Jordan, UT is seeking a window associate to support shipping, receiving, and billing tasks in a fast-paced environment. You will work closely with customers and on-site management to ensure accurate documentation and timely processes.

The role requires strong communication, good data entry skills, and the ability to multi-task across multiple responsibilities. Training provided; advancement potential within logistics operations.

Qualifications

• 3 months verifiable customer service experience.
• Strong written and verbal communication skills.
• Outstanding computer and data entry skills.
• Ability to effectively multi-task.

Responsibilities

• Provides customer service assistance to customers and manages incoming calls.
• Verifies information against bills of lading, invoices, orders, or other records.
• Sets daily delivery appointments.
• Processes incoming deliveries and completed loads.
• Resolves issues with shipping and/or receiving with internal staff.
• Files paperwork daily.
• Observes GMP and safety rules and reports noncompliance.

Skills

Customer service

Communication

Data entry

Multi-tasking

Computer skills

Education

High School Diploma or GED

Job description

Description of the Position

The window associate position is a fast-paced environment. This position is essential to the operation's success as it works closely with customers and on-site management to manage shipping and receiving as well as billing and invoicing. It requires organizational skills as well as the ability to multi-task in an efficient and timely manner.

Responsibilities

• Provides customer service assistance to customers and manages incoming calls.


• Compares identifying information and counts, weighs, or measures items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders, or other records.


• Set daily delivery appointments.


• Process incoming deliveries.


• Process completed loads.


• Resolve any issues with shipping and/or receiving with internal staff.


• Files paperwork daily.


• Follow corporate and site-specific Good Manufacturing Practices and report noncompliance when observed.


• Observe all company safety rules and assist in enforcement as appropriate.


• Other duties as assigned.

Requirements

• High School Diploma or GED; or equivalent combination of experience and education.


• 3 months verifiable customer service experience.


• Strong written and verbal communication skills.


• Outstanding computer and data entry skills.


• Ability to effectively multi-task.