Clerk - Front Office | Bilingual - Southwest

Legacy Community Health Services, Inc.; Houston (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking health organization as a Front Office Clerk, where you will be the welcoming face of the clinic. This role is crucial in creating a positive first impression for patients, helping to establish lasting patient-provider relationships. You will thrive in a dynamic environment, assisting patients with their inquiries and ensuring smooth clinic operations. The organization is dedicated to enhancing community health and wellness, providing comprehensive care regardless of financial circumstances. If you have a passion for healthcare and excellent communication skills, this opportunity is perfect for you.

Benefits

Medical insurance

Dental insurance

Vision insurance

Long-Term Disability insurance

Life insurance

403(b) retirement plan

Employee Assistance Plan

Subsidized gym membership

Paid Time Off

Company holidays

Qualifications

• High school diploma required; bilingual in English/Spanish is essential.
• Strong communication and multi-tasking skills in a fast-paced environment.

Responsibilities

• Act as the first point of contact for patients, shaping their first impression.
• Assist in managing patient interactions over the phone and in-person.

Skills

Bilingual in English/Spanish

Excellent communication skills

Multi-tasking

Computer literacy

Education

High school graduate or equivalent

Tools

Electronic Medical Records

Job description

Be a part of driving healthy change in our communities

About the Position

The Front Office Clerk is often the first person a patient may interact with over the phone or upon arriving at a clinic. Therefore, the Front Office Clerk is integral to shaping the patients' first impression of the organization, which could shape the patient-provider relationship for the long-term.

About Legacy Community Health

Legacy Community Health is a premium, Federally Qualified Health Center (FQHC) that provides comprehensive care to community members regardless of their ability to pay. Our goal is to treat the entire patient while improving their overall wellness and quality of life, in addition to providing free pregnancy tests and HIV/AIDS screening. At Legacy, we empower patients to lead better lives by promoting healthy behaviors and offering resources such as literacy classes, family planning services, and nutrition and weight management information.

Our roots began in 1981 as the Montrose Clinic, with specialization in HIV education, testing, and treatment. Since then, the agency has expanded to over 50 clinics in Houston, one in Baytown, three in Beaumont, and one in Deer Park with extensive services that include adult primary care, HIV/AIDS care, pediatrics, OB/GYN and maternity, dental, vision, and behavioral health. We also service students within KIPP and YES Prep schools. Legacy is committed to driving healthy change in our communities.

Requirements

• High school graduate or equivalent required.
• Bilingual in English/Spanish required.
• Pleasant, professional, and excellent communication skills.
• Ability to multi-task in a fast-paced environment.
• Computer literacy with Electronic Medical Records experience.
• Healthcare experience required.

Benefits

• Medical, Dental, and Vision insurance.
• Long-Term Disability insurance.
• Life insurance and AD&D.
• 403(b) retirement plan.
• Employee Assistance Plan.
• Subsidized gym membership.
• 24-hour travel assistance.
• Paid Time Off.
• PTO Exchange Program.
• Company holidays (9 days + 1 floating day).
• Bereavement Leave.
• And more.

Legacy Community Health is an Equal Opportunity Employer that welcomes and encourages diversity in the workplace.

Apply today.

Our short application process takes less than 3 minutes on your phone, tablet, or computer.