Clerk - Front Office | Bilingual - Southwest

Legacy Community Health Services, Inc.; Houston (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading health center in Houston is seeking a Front Office Clerk to enhance patient experience as the first point of contact. This role involves managing patient interactions, performing administrative duties, and requires excellent communication skills, a high school education, and healthcare experience. Join a committed team focused on improving community health.

Benefits

Medical, Dental, and Vision insurance

403(b) retirement plan

Paid Time Off

Company holidays (9 days + 1 floating day)

Subsidized gym membership

Qualifications

• Bilingual in English/Spanish required.
• Pleasant and professional demeanor necessary.
• Healthcare experience preferred.

Responsibilities

• Act as the first point of contact for patients.
• Manage patient interactions both in-person and by phone.
• Maintain schedules and handle administrative tasks efficiently.

Skills

Communication skills

Multi-tasking

Computer literacy

Education

High school graduate or equivalent

Tools

Electronic Medical Records

Job description

Be a part of driving healthy change in our communities

About the Position

The Front Office Clerk is often the first person a patient may interact with over the phone or upon arriving at a clinic. Therefore, the Front Office Clerk is integral to shaping the patients' first impression of the organization, which could shape the patient-provider relationship for the long-term.

About Legacy Community Health

Legacy Community Health is a premium, Federally Qualified Health Center (FQHC) that provides comprehensive care to community members regardless of their ability to pay. Our goal is to treat the entire patient while improving their overall wellness and quality of life, in addition to providing free pregnancy tests, HIV/AIDS screening. At Legacy, we empower patients to lead better lives by promoting healthy behaviors and offering resources such as literacy classes, family planning services, and nutrition and weight management information.

Our roots began in 1981 as the Montrose Clinic, with specialization in HIV education, testing, and treatment. Since then, the agency has expanded to >50 clinics in Houston, one in Baytown, 3 in Beaumont, and one in Deer Park with extensive services that include: Adult primary care, HIV/AIDS care, pediatrics, OB/GYN and maternity, dental, vision and behavioral health. We also service students within KIPP and YES Prep schools. Legacy is committed to driving healthy change in our communities.

Requirements

• High school graduate or equivalent required.
• Bilingual in English/Spanish required.
• Pleasant, professional, and excellent communication skills
• Ability to multi-task in a fast-paced environment
• Computer literacy with Electronic Medical Records experience
• Healthcare experience required

Benefits

• Medical, Dental, and Vision insurance
• Long-Term Disability insurance
• Life insurance and AD&D
• 403(b) retirement plan
• Employee Assistance Plan
• Subsidized gym membership
• 24-hour travel assistance
• Paid Time Off
• PTO Exchange Program
• Company holidays (9 days + 1 floating day)
• Bereavement Leave
• And more

Legacy Community Health is an Equal Opportunity Employer that welcomes and encourages diversity in the workplace.

Apply today.

Our short application process takes less than 3minutes on your phone, tablet or computer.

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