Clerk - Front Office | Bilingual - Southwest

Legacy Community Health Services, Inc.; Houston (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking organization dedicated to improving community health as a Front Office Clerk. In this pivotal role, you'll be the welcoming face for patients, ensuring they receive the best first impression of our services. Your bilingual skills will enhance communication and support our diverse patient population. This role offers a unique opportunity to contribute to a mission-driven team focused on holistic patient care, while also enjoying a range of benefits including medical, dental, and vision insurance, as well as a subsidized gym membership. Make a meaningful impact in the lives of others while advancing your career in the healthcare field.

Benefits

Medical, Dental, and Vision insurance

Long-Term Disability insurance

Life insurance and AD&D

403(b) retirement plan

Employee Assistance Plan

Subsidized gym membership

24-hour travel assistance

Paid Time Off

PTO Exchange Program

Company holidays

Qualifications

• High school diploma or equivalent required.
• Bilingual in English and Spanish is essential.
• Healthcare experience is necessary.

Responsibilities

• Serve as the first point of contact for patients, shaping their first impression.
• Manage patient interactions over the phone and in-person efficiently.
• Multi-task effectively in a fast-paced clinic environment.

Skills

Bilingual in English/Spanish

Excellent communication skills

Ability to multi-task

Computer literacy

Education

High school graduate or equivalent

Tools

Electronic Medical Records

Job description

Be a part of driving healthy change in our communities

About the Position

The Front Office Clerk is often the first person a patient may interact with over the phone or upon arriving at a clinic. Therefore, the Front Office Clerk is integral to shaping the patients' first impression of the organization, which could shape the patient-provider relationship for the long-term.

About Legacy Community Health

Legacy Community Health is a premium, Federally Qualified Health Center (FQHC) that provides comprehensive care to community members regardless of their ability to pay. Our goal is to treat the entire patient while improving their overall wellness and quality of life. At Legacy, we empower patients to lead better lives by promoting healthy behaviors and offering resources such as literacy classes, family planning services, and nutrition and weight management information.

Our roots began in 1981 as the Montrose Clinic, with specialization in HIV education, testing, and treatment. Since then, the agency has expanded to over 50 clinics in Houston, one in Baytown, three in Beaumont, and one in Deer Park with extensive services that include: Adult primary care, HIV/AIDS care, pediatrics, OB/GYN and maternity, dental, vision, and behavioral health. Legacy is committed to driving healthy change in our communities.

Requirements

• High school graduate or equivalent required.
• Bilingual in English/Spanish required.
• Pleasant, professional, and excellent communication skills.
• Ability to multi-task in a fast-paced environment.
• Computer literacy with Electronic Medical Records experience.
• Healthcare experience required.

Benefits

• Medical, Dental, and Vision insurance.
• Long-Term Disability insurance.
• Life insurance and AD&D.
• 403(b) retirement plan.
• Employee Assistance Plan.
• Subsidized gym membership.
• 24-hour travel assistance.
• Paid Time Off.
• PTO Exchange Program.
• Company holidays (9 days + 1 floating day).
• Bereavement Leave.
• And more.

Legacy Community Health is an Equal Opportunity Employer that welcomes and encourages diversity in the workplace.

Apply today.