Clerk - Front Office | Bilingual | Southwest

Legacy Community Health Services, Inc.; Houston (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking organization dedicated to improving community health as a Front Office Clerk. In this vital role, you will be the first point of contact for patients, helping to create a welcoming environment that fosters positive patient-provider relationships. You'll utilize your bilingual skills and professional demeanor to assist patients in a fast-paced clinic setting. This position offers a unique opportunity to work in a supportive team focused on comprehensive care and community wellness. If you're passionate about making a difference in people's lives, this role is for you.

Benefits

Medical insurance

Dental insurance

Vision insurance

Long-Term Disability insurance

Life insurance

403(b) retirement plan

Employee Assistance Plan

Subsidized gym membership

Paid Time Off

Company holidays

Qualifications

• High school diploma or equivalent required.
• Bilingual in English and Spanish is essential.

Responsibilities

• Act as the first point of contact for patients, shaping their first impression.
• Manage patient interactions over the phone and in person.

Skills

Bilingual in English/Spanish

Excellent communication skills

Ability to multi-task

Pleasant and professional demeanor

Education

High school graduate or equivalent

Tools

Electronic Medical Records

Computer literacy

Job description

Be a part of driving healthy change in our communities

About the Position

The Front Office Clerk is often the first person a patient may interact with over the phone or upon arriving at a clinic. Therefore, the Front Office Clerk is integral to shaping the patients' first impression of the organization, which could shape the patient-provider relationship for the long-term.

About Legacy Community Health

Legacy Community Health is a premium, Federally Qualified Health Center (FQHC) that provides comprehensive care to community members regardless of their ability to pay. Our goal is to treat the entire patient while improving their overall wellness and quality of life. At Legacy, we empower patients to lead better lives by promoting healthy behaviors and offering resources such as literacy classes, family planning services, and nutrition and weight management information.

Our roots began in 1981 as the Montrose Clinic, with specialization in HIV education, testing, and treatment. Since then, the agency has expanded to over 50 clinics in Houston, one in Baytown, three in Beaumont, and one in Deer Park with extensive services that include adult primary care, HIV/AIDS care, pediatrics, OB/GYN and maternity, dental, vision, and behavioral health. Legacy is committed to driving healthy change in our communities.

Requirements

• High school graduate or equivalent required.
• Bilingual in English/Spanish required.
• Pleasant, professional, and excellent communication skills.
• Ability to multi-task in a fast-paced environment.
• Computer literacy with Electronic Medical Records experience.
• Healthcare experience required.

Benefits

• Medical, Dental, and Vision insurance.
• Long-Term Disability insurance.
• Life insurance and AD&D.
• 403(b) retirement plan.
• Employee Assistance Plan.
• Subsidized gym membership.
• 24-hour travel assistance.
• Paid Time Off.
• PTO Exchange Program.
• Company holidays (9 days + 1 floating day).
• Bereavement Leave.
• And more.

Legacy Community Health is an Equal Opportunity Employer that welcomes and encourages diversity in the workplace.

Apply today.

Our short application process takes less than 3 minutes on your phone, tablet, or computer.