Enable job alerts via email!

Clerk - Front Office

Bally's Corp

Dover (DE)

On-site

USD 40,000 - 50,000

Full time

11 days ago

Boost your interview chances

Create a job specific, tailored resume for higher success rate.

Job summary

Bally's Corporation is seeking a Clerk - Front Office to ensure guest satisfaction and coordinate hotel services effectively. Responsibilities include managing guest check-ins/outs, resolving complaints, and handling monetary transactions. This is an entry-level, full-time position, ideal for individuals with communication skills and a friendly personality.

Benefits

Competitive Salary with annual performance reviews

Comprehensive health coverage including medical, dental, and vision

401(K) with Company Match

Childcare discounts

Qualifications

Good communication skills and outgoing personality are essential.
Must have computer experience and the ability to work independently.
Reliable and professional appearance required.

Responsibilities

Ensure guest satisfaction through effective check-in and check-out.
Handle reservations and provide information about hotel services.
Resolve minor guest complaints efficiently.

Skills

Communication skills

Customer service

Attention to detail

Education

High school diploma or equivalent

Join to apply for the Clerk - Front Office role at Bally’s Corporation

6 days ago Be among the first 25 applicants

Join to apply for the Clerk - Front Office role at Bally’s Corporation

Why Bally's?

Bally’s Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Bally’s owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally’s Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. (ATSE: INLOT), a global lottery management and services business.

Ensures guest satisfaction and revenue optimization through check in, check out and attentive coordination of hotel services for the guest.
Registers guests into the hotel in a prompt and courteous manner; prepares for group check in and out and VIP arrivals; stays informed of events and functions in the hotel during the assigned shift.
Checks guests out of the hotel; processes customer payments according to established policies and procedures.
Responds to guests’ requests promptly; promotes hotel services, facilities and outlets; provides guests with information such as local attractions and directions to increase satisfaction.
Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests.
Books guest reservations or coordinates with VIP Services.
Handles departmental accounting of monies, receipts, guest accounts and other forms of credit; posts all charges; completes cashier's report, prepares deposit and counts cashier bank.
Provides exceptional customer service.
Work safely, following all established safety rules and regulations.
Communicate effectively with co-workers, supervisors and guests.
Follow all relevant policies and procedures.
Complies with the company’s recycling program standards.

Additional Functions

Performs other duties as assigned.

Qualifications

High school diploma, GED, or equivalent experience preferred.
Must possess good communication skills.
Must have computer experience.
Must be outgoing, friendly, helpful personality, and a positive attitude.
Must be able to work independently.
Must be reliable and have initiative.
Must be able to report to work on time as scheduled.
Must be able to work weekends, holidays and nights as needed.
Must be able to successfully pass a background check.
Must present an overall professional appearance and report to work in appropriate attire.
Must be able to speak, read and write English

What’s In It For You

Competitive Salary with annual performance reviews
Comprehensive health coverage plan that includes medical, dental, and vision
401(K)/ Company Match
Access Perks and Childcare discounts

Target Starting Hourly Rate: $16.00/hr

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Let Bally’s Bet on You – We can’t wait to meet you!

Seniority level

Seniority level
Entry level

Employment type

Employment type
Full-time

Job function

Job function
Other
Industries
Hospitals and Health Care, Non-profit Organizations, and Government Administration

Referrals increase your chances of interviewing at Bally’s Corporation by 2x

Dover, DE $40,000.00-$50,000.00 2 months ago

Smyrna, DE $42,000.00-$63,000.00 6 days ago

Medical Front Office - Patient Service Specialist

Operations Accountability Receptionist (Part-time/ Full-time)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Get your free, confidential resume review.

or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB.