Clerk, Clinic

T E C Industrial Inc; Salmon (ID); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Health Insurance

457 Retirement

Paid Time Off

Wellness program

Job summary

Steele Memorial Medical Center in Salmon, Idaho is seeking a Clinic Clerk to provide administrative support for clinic facilities. You will manage patient records, schedule appointments, and ensure the clinic runs efficiently in a patient-focused environment.

Key tasks include scheduling, data entry in EPIC, insurance processing, and coordinating with care teams to support HIPAA-compliant workflows. The role offers competitive benefits and stability in a rural healthcare setting.

Qualifications

• High school diploma or equivalent.
• Previous experience in a medical office or clinic setting preferred.

Responsibilities

• Greet patients and visitors and collect detailed patient information.
• Maintain and update patient records in the EPIC system with accuracy and confidentiality.
• Process patient registrations and insurance information; assist with forms and documentation.
• Handle phone calls and inquiries; route questions to appropriate personnel.
• Assist in billing and payment processes and direct self-pay patients to the Business Office.
• Schedule appointments and manage the clinic calendar; update schedules as needed.
• Perform cashiering duties (co-pays, payments) and confirm upcoming appointments.
• Ensure Medicaid enrollment where applicable and maintain supplies and reception area.

Education

High school diploma or equivalent

Tools

EPIC system

Job description

• Employee Type Full Time Non-Exempt

Contact information

• Name Lincoln Bevers
• Phone [phone]
• Email [e-mail]

Choosing Steele Memorial Medical Center as your employer will lead to a fulfilling career with ample opportunities for community connection and meaningful impact. In our smaller rural setting, employee development and mentorship are a focal point in fostering a company culture that promotes professional growth. Be a part of a thriving community that prioritizes relationships and provides compassionate healthcare.

Check out all that Salmon, Idaho has to offer at the link below!

The Clinic Clerk is responsible for providing administrative support for Clinic facilities. This role involves managing patient records, scheduling appointments, and ensuring that the clinic runs efficiently.

Duties:

• Greets patients and visitors in a prompt welcoming atmosphere. Collect detailed patient information specific to the specialty being addressed. Professionally addresses patients’ questions either via the telephone or face-to-face; recognizes limitations and routes technical, medical or department-specific questions to the appropriate person and/or triage nurse.
• Maintain and updates patient records with demographic details in the EPIC system ensuring accuracy and confidentiality.
• Process patient registrations and insurance information; obtain copy of front and back of insurance card; Assist patients in completing specialized forms and documentation related to their treatment. (HIPAA Rights, Patient Registration, Consent to Treat, Financial Responsibility, and Authorized Representative)
• Handle phone calls, responds to inquiries, records messages and routes them to the appropriate person in a timely manner. Provides patient with information about clinic services.
• Distributes incoming faxed records.
• Assist in billing and payment process; ensures that all self-pay patients are routed to the Business Office for set-up of payment plans.
• Ensure compliance with health regulations and standards. Schedules patient appointments and manage the clinic’s calendar; prepares and distributes Provider appointment schedules daily; updates nursing regarding appointment changes.
• Update scheduling detail in patient chart and/or e-chart e.g., no-show or cancelled appointments.
• Performs general cashiering duties (i.e. co-payments and payments on existing accounts); Performs confirmation of patient appointments for the next business day; notes contacts in the patient appointment confirmation log.
• Ensures that Medicaid patients are enrolled in Healthy Connections.
• Monitor and maintain and ordering of supplies and office materials. Keeps the reception area tidy and organized, which involves light lifting and rearranging furniture or equipment as needed.

Requirements:

• High school diploma or equivalent
• Previous experience in a medical office or clinic setting preferred

At Steele Memorial Hospital we prioritize maintaining a healthy work-life balance, allowing our employees to enjoy their personal lives while pursuing their professional goals.

• Competitive salary and comprehensive benefits package, including health, dental, vision, life & disability coverage and 457 Retirement.
• Health Insurance benefits include access to certain services at our facility free of charge.
• Maintain a healthy work-life balance is cultivated through flexible employee work scheduling, Wellness program with potential health deduction savings of up to $1,100 annually and our generous Paid Time Off policy.

Experience the beauty of rural Idaho, with outdoor activities like white water rafting; year-round fishing in the infamous Salmon River, hiking, and skiing right outside your door!