Clerk - Centralized Scheduling

Norman Regional; Norman (OK); On-site; USD 21,000 - 35,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Short-term disability

Long-term disability

Life insurance

Paid time off

Paid holidays

Tuition reimbursement

Scholarship opportunities

Retirement plans

Free parking

Opportunities for advancement

Job summary

Norman Regional is seeking an organized scheduler to handle outpatient diagnostic appointments by phone. You will index orders, route faxes, and verify documentation with ICD-10 codes to support medical necessity.

The role also covers add-on or STAT procedures and providing CPT codes to assist with prior authorizations. The ideal candidate has 1–2 years in medical/business offices, strong medical terminology, and familiarity with CPT/ICD-10 codes, using Microsoft Office daily.

Qualifications

• High school education or equivalent required; college degree preferred.
• 1–2 years in a medical office or business office.
• Working knowledge of CPT and ICD-10 codes; Medical Terminology knowledge.
• Proficiency with Microsoft Office and office equipment.

Responsibilities

• Schedules outpatient diagnostic exams over the phone with physician offices and patients.
• Indexes incoming orders and transfers faxes to other departments as needed.
• Ensures supporting documentation and ICD-10 codes are received for Medical Necessity.
• Manages add-on or STAT procedures as required.
• Provides CPT codes to physician offices to assist with prior authorization.

Skills

Medical Terminology

CPT & ICD-10 codes

Prior Authorization support

Phone scheduling

Education

High school education or equivalent

College degree preferred

Tools

Microsoft Office

Job description

Job Summary

• Schedules outpatient diagnostic exams over the phone with physician offices and with patients.
• Responsible for indexing incoming orders and transferring faxes to other departments as necessary.
• Responsible for insuring supporting documentation, ICD-10 codes are received to support Medical Necessity for scheduled procedure.
• Management of add on or STAT procedures.
• Provides CPT codes to physician offices to assist with obtaining prior authorization.

Qualifications

Education

• High school education or equivalent.
• College degree preferred.
• Working knowledge of Microsoft Office.

Experience

• One to two years in a medical office or business office.
• Knowledge of Medical Terminology required. Working knowledge of CPT and ICD-10 codes.

(Above requirements can be met by equivalent combination of education and experience)

Compensation/Benefits

• $15.45-$25.24/hr depending on previous work experience.
• Benefits include medical, dental, vision, short-term disability, long-term disability, life insurance, paid time off (PTO), paid holidays, tuition reimbursement, scholarship opportunities, retirement plans, free parking, and opportunities for advancement.

Work Shift

Day

Position Type

Regular Full Time