Clerk-Central Files

Marioncountyclerk; Ocala (FL); On-site; USD 32,000 - 40,000; Full time

Job summary

Marion County Clerk of Court and Comptroller seeks a Clerk - Central Files to perform clerical, cashiering, and customer service duties in the assigned department, reporting to the Supervisor.

You will interact with customers, apply department rules, verify documents, process payments, and prepare correspondence, with attention to detail in a fast-paced, office environment.

Must have a high school diploma or equivalent and be able to work extended hours if needed; some travel may be required.

Qualifications

• Knowledge of business English, spelling, arithmetic and office procedures.
• Ability to use computer systems and basic software.
• Ability to comply with statutes and clerk office rules.

Responsibilities

• Interact professionally with customers via telephone, email, or in person to provide support and information.
• Apply rules and procedures pertaining to the Clerk's functions in the assigned department.
• Use knowledge to determine customer needs and forward to appropriate staff.
• Provide attention to detail for document verification, validation, and file retention.
• Process payments of cash, checks, and credit cards.
• Prepare general correspondence as needed.

Skills

Business English

Spelling

Arithmetic

Computer skills

Office practices

Education

High school diploma or equivalent

Job description

JOB DESCRIPTION

Clerk - Central Files

General Description

This position performs clerical, cashiering, and customer service related activities within the assigned department. This position reports directly to the departmental Supervisor.

This General Description is not to be construed as a complete statement of all duties performed. Employees will be required to perform other job related duties as required.

Essential Job Functions

• Interact professionally with customers via telephone, email, or in person, to provide support and information.
• Apply rules and procedures pertaining to the Clerk's functions and responsibilities in the assigned department.
• Use knowledge to make appropriate inquiries to determine the needs of the customer and answer inquiries or to forward to the appropriate staff.
• Provide appropriate attention to detail due to the amount of document verification/validation and file retention processed.
• Appropriately process payments of cash, checks, and credit card.
• Prepare general correspondence, as needed.
• Performs other related duties as assigned.

Required Knowledge, Abilities, and Skills

• Knowledge and command of business English, spelling, arithmetic, computer skills, and office practices and procedures.
• Ability to comply with State Statutes and Clerk's Office Rules and Regulations.
• Ability to interact professionally and maintain effective working relationships with supervisors, coworkers, government officials, and the public.
• Ability to understand and carry out verbal and written instructions.
• Ability to work in a fast paced, automated environment with many interruptions.
• Ability to handle case material of a sensitive nature.
• Ability to work extended hours beyond the regular office hours of 8 a.m. to 5 p.m. Monday through Friday, if needed.

Education and Experience

Possession of a high school or equivalency diploma issued by a State Department of Education or the United States Armed Forces.

Licenses, Certifications, Registrations

N/A

Essential Physical Demands

• Acceptable eyesight (with or without correction)
• Acceptable hearing (with or without correction)
• Ability to communicate with others to exchange information.
• Prolonged periods in a stationary position, often at a desk and working on a computer.
• Repetitive motions that may include the use of wrists, hands, and/or fingers.
• Ability to move about to accomplish tasks or to move from one worksiteto another.
• Ability to access, input, and retrieve information from a computer.
• Ability to adjust, move, or lift objects up to 30 pounds in all directions.
• Type at a minimum rate of 35 words per minute.

Reasonable accommodations will be made for otherwise qualified individuals with a disability.

Environmental Conditions

Work is performed in an office environment. Some travel may be required.

Position Type: Regular Full-Time FLSA Classification: Non-Exempt

Pay Grade Range: 140-160* Revised: 1/1/2023

The Office of the Marion County Clerk of Court and Comptroller (\"Clerk's Office\") is firmly committed to ensuring equal employment opportunities and, pursuant to state and federal law, does not discriminate on the basis of race, color, religion, national origin, sex, gender, age, disability/handicap, pregnancy, marital status, citizenship, or genetic information.

Veterans' Preference Section 295.07(1), Florida Statutes, provides for Veterans' Preference in employment appointment and retention, if qualified under one of the categories listed in the Application and not exempt under Section 295.07(5), Florida Statutes.