Clerk-Admissions

ScionHealth; Lander (WY); On-site; USD 21,000 - 30,000; Full time

Job summary

SageWest Health Care in Fremont County, Wyoming, seeks an Admissions Clerk to perform reception, registration, and clerical duties for inpatient, outpatient, and ER admissions. You will collect demographics, billing, and insurance information, and explain forms to patients while coordinating with care teams.

Responsibilities include ongoing documentation, privacy compliance, and assisting with various administrative tasks to ensure smooth admissions flows.

Qualifications

• High school diploma or equivalent required.
• Experience in a hospital or medical office setting preferred.
• Ability to work under minimal supervision in a fast-paced environment.

Responsibilities

• Register patients for admissions, outpatient procedures, and ER services.
• Verify demographics, billing, and insurance information for accuracy.
• Explain forms and educational materials to patients or caregivers.
• Coordinate with physicians, nursing units and departments to facilitate admissions.
• Collect co-pays and provide financial counseling referrals.
• Maintain records of patient interactions and resolve inquiries.
• Participate in call rotations to cover admissions desk.
• Ensure HIPAA compliance and maintain confidentiality.
• Keep workspace clean and sanitized.
• Assist with other administrative duties as assigned.

Skills

Communication

Customer service

Data entry

MS Office

Insurance verification

Billing processes

multitasking

Time management

Organization

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Description

At SageWest Health Care, we are committed to providing our patients with the highest quality, family-friendly care available. SageWest Health Care is located in Fremont County, Wyoming, encompassing two hospitals, one in Riverton and one in Lander. Each offers a wide range of healthcare services, including inpatient medical services, emergency room services, surgical services, imaging services, laboratory diagnostic services, primary care, infusion services, and women’s health.

Riverton Emergency Department

Job Summary

The Admissions Clerk is responsible for performing reception, registration, and clerical duties associated with patient admissions for inpatient, outpatient, and emergency room services. This role involves obtaining accurate demographic, billing, and clinical information, ensuring appropriate documentation, and maintaining communication with internal and external stakeholders to facilitate the admissions process.

Essential Functions

• Perform patient registration for scheduled and unscheduled admissions, outpatient procedures, and ER services.
• Obtain and verify patient demographic, billing, and insurance information, ensuring accuracy and completeness.
• Distribute and explain forms, documents, and educational handouts to patients or their caregivers.
• Coordinate with physician offices, nursing units, and other departments to facilitate the admissions process.
• Verify insurance benefits and obtain pre-certifications/authorizations as required.
• Collect co-pays, deductibles, and other payments, and provide financial counseling referrals when necessary.
• Maintain accurate records of all patient interactions and document actions taken to resolve patient inquiries.
• Participate in call rotations as scheduled to provide coverage for the admissions desk.
• Ensure compliance with hospital policies regarding patient confidentiality and HIPAA regulations.
• Maintain a clean and organized workspace, including sanitizing telephones and workstations.
• Assist with other administrative duties as assigned by the Admissions Supervisor.

Knowledge/Skills/Abilities/Expectations

• Excellent communication and customer service skills.
• Strong attention to detail and accuracy in data entry.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook).
• Basic knowledge of insurance verification and billing processes.
• Ability to manage multiple tasks and work under pressure in a high-stress environment.
• Strong organizational and time management skills.

Qualifications

Education

• High School Diploma or Equivalent including education equivalent to completion of secondary school or demonstrated ability to perform the essential functions of the role. (Preferred)

License/Certification

• None

Experience

• Previous experience in a hospital or medical office setting preferred.
• Ability to work effectively under minimal supervision in a fast-paced environment.