Clerk-Admissions

ScionHealth; Lander (MD); On-site; USD 31,000 - 42,000; Full time

Job summary

SageWest Health Care in Fremont County, Wyoming, is hiring an Admissions Clerk to handle patient admissions, registrations, and related clerical tasks for inpatient, outpatient, and ER services.

The role involves collecting accurate demographic, billing, and insurance information, explaining forms to patients, and coordinating with multiple departments to ensure a smooth admissions process.

Qualifications

• High School Diploma or Equivalent preferred.
• Experience in hospital or medical office setting preferred.
• Ability to perform admissions registrations and collect accurate demographic, billing, and insurance data.
• Knowledge of HIPAA and patient confidentiality requirements.

Responsibilities

• Register patients for scheduled and unscheduled admissions, outpatient procedures, and ER services.
• Verify and collect patient demographics, billing, and insurance information.
• Distribute and explain forms and educational materials to patients/caregivers.
• Coordinate with physicians, nursing units, and departments to facilitate admissions.
• Obtain pre-certifications/authorizations as required.
• Collect co-pays and other payments; provide financial counseling referrals when needed.
• Maintain accurate records of patient interactions and inquiries.
• Participate in call rotations to cover admissions desk.
• Maintain HIPAA-compliant workflows and a clean workspace.

Skills

Communication

Customer service

Attention to detail

Data entry

Insurance knowledge

Multitasking

Organization

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Job description

At SageWest Health Care, we are committed to providing our patients with the highest quality, family-friendly care available. SageWest Health Care is located in Fremont County, Wyoming, encompassing two hospitals, one in Riverton and one in Lander. Each offers a wide range of healthcare services, including inpatient medical services, emergency room services, surgical services, imaging services, laboratory diagnostic services, primary care, infusion services, and women’s health.

Riverton Emergency Department

Job Summary

The Admissions Clerk is responsible for performing reception, registration, and clerical duties associated with patient admissions for inpatient, outpatient, and emergency room services. This role involves obtaining accurate demographic, billing, and clinical information, ensuring appropriate documentation, and maintaining communication with internal and external stakeholders to facilitate the admissions process.

Essential Functions

• Perform patient registration for scheduled and unscheduled admissions, outpatient procedures, and ER services.
• Obtain and verify patient demographic, billing, and insurance information, ensuring accuracy and completeness.
• Distribute and explain forms, documents, and educational handouts to patients or their caregivers.
• Coordinate with physician offices, nursing units, and other departments to facilitate the admissions process.
• Verify insurance benefits and obtain pre-certifications/authorizations as required.
• Collect co-pays, deductibles, and other payments, and provide financial counseling referrals when necessary.
• Maintain accurate records of all patient interactions and document actions taken to resolve patient inquiries.
• Participate in call rotations as scheduled to provide coverage for the admissions desk.
• Ensure compliance with hospital policies regarding patient confidentiality and HIPAA regulations.
• Maintain a clean and organized workspace, including sanitizing telephones and workstations.
• Assist with other administrative duties as assigned by the Admissions Supervisor.

Knowledge/Skills/Abilities/Expectations

• Excellent communication and customer service skills.
• Strong attention to detail and accuracy in data entry.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook).
• Basic knowledge of insurance verification and billing processes.
• Ability to manage multiple tasks and work under pressure in a high-stress environment.
• Strong organizational and time management skills.

Qualifications

Education

• High School Diploma or Equivalent including education equivalent to completion of secondary school or demonstrated ability to perform the essential functions of the role. (Preferred)

License/Certification

• None

Experience

• Previous experience in a hospital or medical office setting preferred.
• Ability to work effectively under minimal supervision in a fast-paced environment.