Clerk 3

Capano Management Company; Wilmington (DE); On-site; USD 30,000 - 40,000; Full time

Job summary

Capano Management Company is seeking a Clerk in Wilmington, Delaware. The Clerk will support full-cycle operations of the store, ensuring a welcoming environment for customers and attention to store appearance. Key responsibilities include assisting customers with product inquiries and maintaining inventory. The ideal candidate will possess excellent customer service and communication skills, attention to detail, and the ability to manage multiple priorities. This is an opportunity to join a diverse and professional team committed to high standards.

Qualifications

• Great written and verbal communication skills.
• Acute attention to detail and ability to promote high quality standards.
• Excellent organizational skills and ability to manage multiple priorities.
• Ability to maintain confidentiality.

Responsibilities

• Create a welcoming environment for customers.
• Ensure store appearance meets company standards.
• Maintain knowledge of products and assist customers.
• Prepare, package, inventory, and merchandise items.

Skills

Customer service skills

Communication skills

Attention to detail

Organizational skills

Ability to manage multiple priorities

Job description

The Clerk will work as a part of a team handling all activities related to supporting full-cycle operations of the store. This individual will have excellent customer service skills and will exude professionalism.

Role and Responsibilities

• Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold throughout the store.
• Ensure the store is well maintained and meets or exceeds company standards for appearance.
• Gain and maintain knowledge of products and be able to respond to questions and make suggestions.
• Adequately prepare, package, inventory, and merchandise.
• Must be able to perform the essential functions of this position with or without reasonable accommodations.
• Other duties and projects as assigned.

Qualifications and Preferred Skills

• Great written and verbal communication skills.
• Acute attention to detail and ability to promote high quality standards.
• Excellent organizational skills and ability to manage multiple priorities.
• Exhibits behaviors of honesty, commitment to goal achievement, and effective relationships with colleagues.
• Self‑start with the ability to quickly adapt to new circumstances as they arise.
• Ability to lead by example, acknowledge and assume responsibility for successes and failures in terms of actions, decisions, processes, and results.
• Ability to maintain a high level of confidentiality, keeping all account information confidential and handling discrete matters appropriately.
• Ability to lift 25lbs–40lbs.
• Ability to walk 30% of shift and stand 70% of shift.

Capano Management is an Equal Opportunity Employer that values and encourages diversity. We solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce. All employment is decided on the basis of qualifications, merit, and business need.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.